Common use of For conversational termination Services Clause in Contracts

For conversational termination Services. i. Customer's Answer Seizure Ratio (ASR) in any 24-hour period must be above 60.0%; (ii) the Average Length of Call (ALOC) must be above 60.0 seconds in duration; and ii. (iii) 90% of total calls must be above 6 seconds in duration.