Fraud Prevention. 4.3.1 The Supplier shall implement lost and stolen Fuel Card hotline facility for Contracting Bodies which must be available 24 hours a day, 7 days a week. This could be via telephone or internet facility. The Supplier’s facility shall as a minimum be able to report the following: (a) lost or stolen Fuel Cards; (b) security breaches; and (c) suspected Fraud, theft, misuse or unauthorised use. 4.3.2 The Supplier shall investigate and take appropriate action immediately when a security breach or suspected Fraud is reported. This includes deactivating an End User’s account and confirming to the Contracting Body that deactivation has taken place. 4.3.3 The Authority requires that all written communications (including email) between the Supplier and the Contracting Body and/or End User are secure. 4.3.4 The Supplier shall employ a range of anti-Fraud measures in accordance with this Framework Agreement and any Call Off Agreement. 4.3.5 The Supplier shall implement anti-Fraud measures to ensure the safe delivery of Fuel Cards in accordance with this Framework Agreement and any Call Off Agreement.
Appears in 6 contracts
Samples: Framework Agreement, Framework Agreement, Framework Agreement
Fraud Prevention. 4.3.1 The Supplier shall implement lost and stolen Fuel Card hotline facility for Contracting Bodies which must be available 24 hours a day, 7 days a week. This could be via telephone or internet facility. The Supplier’s facility shall as a minimum be able to report the following:
(a) : lost or stolen Fuel Cards;
(b) ; security breaches; and
(c) and suspected Fraud, theft, misuse or unauthorised use.
4.3.2 The Supplier shall investigate and take appropriate action immediately when a security breach or suspected Fraud is reported. This includes deactivating an End User’s account and confirming to the Contracting Body that deactivation has taken place.
4.3.3 The Authority requires that all written communications (including email) between the Supplier and the Contracting Body and/or End User are secure.
4.3.4 The Supplier shall employ a range of anti-Fraud measures in accordance with this Framework Agreement and any Call Off Agreement.
4.3.5 The Supplier shall implement anti-Fraud measures to ensure the safe delivery of Fuel Cards in accordance with this Framework Agreement and any Call Off Agreement.
Appears in 1 contract
Samples: Framework Agreement
