Common use of Frequency Produced by Delivery Clause in Contracts

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the an overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 6 months (first report covering the period Jan – Sep Jun 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall 10 months (first report covering the Service Supplier Survey form prepared by EGI Foundation assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationOct 2021)

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Supplier Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider AMS Providers Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 6 months (first report covering the period Jan – Sep 2018) Component starting Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates5.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider ARGO Service Providers Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every last 9 months 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 6 months (first report covering the period Jan – Sep Jun 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation (per month) and OLA target performance achieved during reporting

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Supplier Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Suppliers Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation target performance achieved during reporting period

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation Platform Service report The document provides usage records (resources used, users) of the Customer service during last 6 months Yearly and with the Agreement ending. Customer Email to EGI Foundation contact All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates7.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every last 9 months 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Suppliers Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Supplier Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4. 4 xxxxx://xxxxxxxxx.xxx.xx/document/2881

Frequency Produced by Delivery. Service Performance Report The document provides the overall 10 months (first report covering the Component Provider Survey form prepared by EGI Foundation assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationOct 2021)

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates3. 3 xxxxx://xxxxxxxxx.xxx.xx/document/2748

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Supplier Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates7.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reporting period Every 9 months (first report covering the period Jan Nov – Sep June 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates3.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates3.

Frequency Produced by Delivery. Service Performance Report The document provides the overall Every 9 months (first report covering the Component Provider Survey form prepared Report assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021)) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan Nov – Sep June 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates5.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period last 9 months Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI Foundation

Frequency Produced by Delivery. Service Performance Report The document provides the an overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Suppliers Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates3. 3 xxxxx://xxxxxxxxx.xxx.xx/document/2748

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 6 months (first report covering the period Jan – Sep 2018) starting Component Provider Survey form prepared by EGI FoundationFoundation Platform Service report The document provides usage records (resources used, users) of the Customer service during last 6 months Yearly and with the Agreement ending. EGI Foundation Email to EGI Foundation contact Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. EGI Foundation Email to EGI Foundation contact All reports shall follow predefined templates8.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Service Supplier Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates5.

Frequency Produced by Delivery. Service Performance Report The document provides the an overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates7.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4. 4 xxxxx://xxxxxxxxx.xxx.xx/document/2881

Frequency Produced by Delivery. Service Performance Report The document provides the overall 10 months (first report covering the Service Supplier Survey form prepared by EGI Foundation assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018Oct 2021) Component Provider Survey form prepared by EGI FoundationAll reports shall follow predefined templates3.

Frequency Produced by Delivery. Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period last 9 months Every 9 months (first report covering the period Jan – Sep 2018) Component Provider Survey form prepared by EGI Foundation