Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document Every six months Provider Email to the Report provides the an overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides a list of Agreement ending. review scientific publications benefiting from the Service. Platform Service The document Yearly and with the Customer During satisfaction report provides usage Agreement ending. review records (resources used, users) of the Customer Email to service during the Provider last 6 months All reports shall follow predefined templates9templates .
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates11.
Appears in 2 contracts
Frequency Produced by Delivery. Services Performance Report The document provides the overall Every six months Provider Email to the Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides list of Agreement ending. review scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9templates .
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates16.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall Every six months Provider Email to the Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates .
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document Every six months Provider Email to the Report provides the overall Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides list of Agreement ending. review scientific publications benefiting from the Service. Platform Service The document Yearly and with the Customer During satisfaction report provides usage Agreement ending. review records (resources used, users) of the Customer Email to the Provider service during last 6 months All reports shall follow predefined templates9templates .
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides an overall Every six months Provider Email to the overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides a list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review scientific publications benefiting from the Provider Service. Platform Service The document Yearly and with the Customer During satisfaction report provides usage records (resources Agreement ending. review used, users) of the Customer service during the last 6 months All reports shall follow predefined templates9templates13.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall Every six months Provider Email to the Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider During satisfaction review All reports shall follow predefined templates9templates .
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document Every six months Provider Email to the Report provides the overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides a list of Agreement ending. review scientific publications benefiting from the Service. Platform Service The document Yearly and with the Customer During satisfaction report provides usage Agreement ending. review records (resources used, users) of the Customer Email to service during the Provider last 6 months All reports shall follow predefined templates9templates .
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Platform Service report The document provides usage records (resources used, users) of the Customer service during last 6 months Yearly and with the Agreement ending. Customer Email to the Provider Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides an overall Every six months Provider Email to the overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides a list of scientific publications Agreement ending. review benefiting from the Service. Platform Service The document Yearly and with the Customer During satisfaction report provides usage records (resources Agreement ending. review used, users) of the Customer Email to service during the Provider last 6 months All reports shall follow predefined templates9.templates12. 12 xxxxx://xxxxxxxxx.xxx.xx/document/2748
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall Every six months Provider Email to the Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides a list of scientific publications Agreement ending. review benefiting from the Service. Platform Service The document Yearly and with the Customer During satisfaction report provides usage records (resources Agreement ending. review used, users) of the Customer Email to service during the Provider last 6 months All reports shall follow predefined templates9templates11.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9.. 9 xxxxx://xxxxxxxxx.xxx.xx/document/2748
Appears in 1 contract
Samples: Egi Vo
Frequency Produced by Delivery. Services Performance Report The document Every six months Provider Email to the Report provides the overall Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates11.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document Every six months Provider Email to the Report provides the overall Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Platform Service The document Yearly and with the Customer Email to the Provider report provides usage Agreement ending. records (resources used, users) of the Customer service during last 6 months Scientific The document Yearly and with the Customer Email to the Provider Publications report The document provides list of Agreement ending. scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9.. 9 xxxxx://xxxxxxxxx.xxx.xx/document/2748
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates13.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates12.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Platform Service report The document provides usage records (resources used, users) of the Customer service during last 6 months Yearly and with the Agreement ending. Customer Email to the Provider Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9templates11.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates21.
Appears in 1 contract
Samples: Egi Vo
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates29.
Appears in 1 contract
Samples: Egi Vo
Frequency Produced by Delivery. Services Performance Report The document provides the overall assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider the SLA validity With the Agreement ending. EGI Foundation Email to the Customer Scientific Publications report The document provides list of scientific publications benefiting from the Service. Yearly and with With the Agreement ending. Customer Email to the Provider During satisfaction review All reports shall follow predefined templates9.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document Every six months Provider Email to the Report provides the overall Customer assessment of service performance (per month) and SLA target performance achieved during last 6 months Every six months Provider Email to Scientific Publications The document Yearly and with the Customer Scientific Publications During satisfaction report The document provides a list of Agreement ending. review scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to the Provider All reports shall follow predefined templates9templates .
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance Report The document provides an overall Every six months Provider Email to the overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Every six months Provider Email to the Customer Scientific Publications report The document provides a list of scientific publications benefiting from the Service. Yearly and with the Agreement ending. Customer Email to During satisfaction review Platform Service report The document provides usage records (resources used, users) of the Provider Customer service during the last 6 months Yearly and with the Agreement ending. Customer During satisfaction review All reports shall follow predefined templates9templates14.
Appears in 1 contract
Samples: Service Level Agreement