Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Report provides an overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates .
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Performance Report provides an the overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction Publications report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates templates11.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Report provides an overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates templates13.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Report provides an overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates .
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Performance Report provides an the overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction Publications report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates templates10.
Appears in 2 contracts
Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Report provides an overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates templates10.
Appears in 1 contract
Samples: Service Level Agreement
Frequency Produced by Delivery. Services Performance The document Every six months EGI Foundation Email to the Report provides an overall Customer assessment of service performance (per month) and SLA target performance achieved during the last 6 months Scientific Publications The document Yearly and with the Customer During satisfaction report provides a list of Agreement ending. review scientific publications benefiting from the Service. All reports shall follow predefined templates templates11.
Appears in 1 contract
Samples: Service Level Agreement