Gateway Vendor. Participant understands that eHealth Exchange has contracted with a third party to provide the Gateway (the Gateway Vendor). The Gateway Vendor is required under the terms of its contract with eHealth Exchange to meet specific Service Level Agreements with respect to the availability and performance of the Gateway and there are penalties for failure to meet these SLAs. eHealth Exchange will require that the Gateway Vendor meet and maintain the American Institute of Certified Public Accountants’ (AICPA) standard for SOC 2, HiTrust CSF certification, or similar risk management framework requirements. Participant agrees to cooperate with eHealth Exchange and with the Gateway Vendor as reasonably requested to enhance the effective and efficient operation of the Gateway.
Appears in 5 contracts
Samples: Participation Agreement, Participation Agreement, Participation Agreement
