Common use of General Assistance Clause in Contracts

General Assistance. We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay and arrange for alternative transport in the case of a major breakdown or accident i.e. taxi (cost at driver’s expense). EXCLUSIONS • Trucks, heavy equipment and vehicles over 2.5 tonnes gross • Bogged Vehicles that require specialist heavy equipment for removal and/or are not within easy reach of a public thoroughfare • Vehicles used for hire or reward • Vehicles located off Public roads (other than private residence) • Limited to eight call outs per annum XXXXXX SERVICE DEPARTMENTS Here are some of the excellent features of Xxxxxx Service Departments. One number does it all: Call our Central Booking Number 1300 13 77 44 or book online at xxxxxxxxxx.xxx.xx METRO Adelaide 000 Xxxx Xxxxxxx Xxxxxxxx Xxxx 0000 Xxxxx Xxxx Xxxxxxxxx 000 Xxxxx Xxxx Xxxx Xxxxxxxxxx 000 Xxxxxxxxxx Xxxx Xxxxxxx 000 Xxxxxxxx Xxxx REGIONAL Tanunda 00-00 Xxxxxx Xxxxxx Courtesy transport to the city (all metro locations), Tea Tree Plaza (Hillcrest only) and Xxxxxx Shopping Centre (Clovelly Park only) before 9.15am, Monday to Friday We will drive you to the destination of your choice within a 5km radius of your Xxxxxx Service Centre. Convenient hours “While you Wait” Servicing (Bookings essential) “Early Bird Service” available Saturday Servicing available Fully trained Technicians and state of the art workshop equipment Competitive rates Loan Cars Available Customer waiting areas with complimentary drinks, the latest magazines and daily newspapers, television and children’s toys

General Assistance. We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay and arrange for alternative transport in the case of a major breakdown or accident i.e. taxi (cost at driver’s expense). EXCLUSIONS • Trucks, heavy equipment and vehicles over 2.5 tonnes gross • Bogged Vehicles that require specialist heavy equipment for removal and/or are not within easy reach of a public thoroughfare • Vehicles used for hire or reward • Vehicles located off Public roads (other than private residence) • Limited to eight call outs per annum XXXXXX SERVICE DEPARTMENTS Here are some of the excellent features of Xxxxxx Service Departments. One number does it all: Call our Central Booking Number 1300 13 77 44 or book online at xxxxxxxxxx.xxx.xx METRO Adelaide 000 Xxxx Xxxxxxx Xxxxxxxx Xxxx 0000 Xxxxx Xxxx Xxxxxxxxx 000 Xxxxx Xxxx Xxxx Xxxxxxxxxx 000 Xxxxxxxxxx Xxxx Xxxxxxx 000 Xxxxxxxx Xxxx REGIONAL Tanunda 00-00 Xxxxxx Xxxxxx Courtesy transport to the city (all metro locations), Tea Tree Plaza (Hillcrest only) and Xxxxxx Shopping Centre (Clovelly Park only) before 9.15am, Monday to Friday We will drive you to the destination of your choice within a 5km radius of your Xxxxxx Service Centre. Convenient hours “While you Wait” Servicing (Bookings essential) “Early Bird Service” available Saturday Servicing available Fully trained Technicians and state of the art workshop equipment Competitive rates Loan Cars Available Customer waiting areas with complimentary drinks, the latest magazines and daily newspapers, television and children’s toystoys Free Wi-Fi SERVICING PROCEDURE FIXED PRICE ROUTINE SERVICE For the term of your Xxxxxx Warranty, we have fixed the price of your routine service. $269 fixed price applies to passenger, SUVs and light commercial vehicles. $369 fixed price applies to 4WDs eg Landcruiser, F250, Patrol, Pajero. Fixed price may vary due to additional work required under manufacturer’s warranty or service recommendations. To keep your complimentary Xxxxxx Warranty valid, this service must be performed at a Xxxxxx Service Centre at intervals of every 6 months or 10,000 kilometres (whichever occurs first). Please note that if a used vehicle is still covered under manufacturer’s warranty, the vehicle must be serviced in accordance with the manufacturer’s requirements until expiry of that warranty, at which time the Xxxxxx fixed price service comes into effect. Routine Fixed Price Service includes: ✓ Change engine oil ✓ Change oil filter ✓ Minor engine tune ✓ Replace spark plugs if required, platinum spark plugs extra ✓ Check and top up fluid levels – automatic/manual transmission, brake/clutch, battery electrolyte, differential, windscreen washer ✓ Check and report on cooling system ✓ Check and report on front and rear brakes ✓ Check and report on tyre pressure, wear and condition (including spare) ✓ Check seatbelt operation ✓ Check air conditioning operation (where fitted) ✓ Check – headlights high and low beams, brakelights, tail lights, indicators and number plate lights ✓ Inspect air filter ✓ Check wiper/washer operation ✓ Check and report suspension and steering mechanism ✓ Check handbrake operation ✓ Check and report radiator hoses and heater hoses ✓ Check and adjust alternator, power steering, air conditioning and drive belts ✓ Check exhaust for leaks and security ✓ Lube doors

General Assistance. We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay and arrange for alternative transport in the case of a major breakdown or accident i.e. taxi (cost at driver’s expense). EXCLUSIONS • Trucks, heavy equipment and vehicles over 2.5 tonnes gross • Bogged Vehicles that require specialist heavy equipment for removal and/or are not within easy reach of a public thoroughfare • Vehicles used for hire or reward • Vehicles located off Public roads (other than private residence) • Limited to eight call outs per annum XXXXXX SERVICE DEPARTMENTS Here are some of the excellent features of Xxxxxx Service Departments. One number does it all: Call our Central Booking Number 1300 13 77 44 or book online at xxxxxxxxxx.xxx.xx METRO Adelaide 000 Xxxx Xxxxxxx Xxxxxxxx Xxxx 0000 Xxxxx Xxxx Xxxxxxxxx 000 Xxxxx Xxxx Xxxx Xxxxxxxxxx 000 Xxxxxxxxxx Xxxx Xxxxxxx 000 Xxxxxxxx Xxxx REGIONAL Tanunda 00-00 Xxxxxx Xxxxxx Courtesy transport to the city (all metro locations), Tea Tree Plaza (Hillcrest only) and Xxxxxx Shopping Centre (Clovelly Park only) before 9.15am, Monday to Friday We will drive you to the destination of your choice within a 5km radius of your Xxxxxx Service Centre. Convenient hours “While you Wait” Servicing (Bookings essential) “Early Bird Service” available Saturday Servicing available Fully trained Technicians and state of the art workshop equipment Competitive rates Loan Cars Available Customer waiting areas with complimentary drinks, the latest magazines and daily newspapers, television and children’s toystoys Wireless internet access SERVICING PROCEDURE