General Assistance. 6.1 So far as reasonably required in order to enable the Supplier to provide the Services, the Customer shall, in addition to any other obligations set out in this Agreement or agreed Statement of Work, on reasonable notice and to the extent that the Customer is legally and practicably able so to do: 6.1.1 make available to the Supplier for consultation (at reasonable times and on reasonable notice) Customer Personnel who are reasonably familiar with the Customer’s organisation, operations and business practices in so far as relevant to the provision of the Services; 6.1.2 make available to the Supplier free of charge all information facilities and services reasonably required by the Supplier to enable the Supplier to perform the Services; 6.1.3 carry out any testing (including but not limited to) business verification tests, acceptance tests and user acceptance tests in a professional, competent and timely manner; 6.1.4 review and sign off any plans, documents or requirements in a professional, competent and timely manner; 6.1.5 provide all reasonably necessary assistance and perform all obligations stated to be Customer obligations or dependencies in this Agreement or agreed Statement of Work to enable the Supplier to provide the Services; and 6.1.6 execute all documents and do all acts and things reasonably required of the Customer to ensure that this Agreement enters into effect. 6.2 To the extent that the Supplier incurs any additional costs, expenses or liabilities (whether under the terms of this Agreement or otherwise) as a result of any failure referenced in this Clause 6, the Customer shall on request reimburse such additional costs at the then standard rate of charges of the Supplier. 6.3 Notwithstanding any such additional costs, following any failure by the Customer of the obligations referenced in this Clause 6 or any other obligations set out in this Agreement or agreed Statement of Work, the Supplier shall not be in breach of any terms of this Agreement which it might otherwise be in breach of and any dates for performance shall be extended by a reasonable period of time taking into account the extent of the delay and the Supplier’s other commitments.
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Samples: Software and Professional Services Agreement, Software and Professional Services Agreement, Software and Professional Services Agreement
General Assistance.
6.1 So far as reasonably required in order to enable the Supplier to provide the Services, the Customer shall, in addition to any other obligations set out in this Agreement or agreed Statement of Work, on reasonable notice and to the extent that the Customer is legally and practicably able so to do:
6.1.1 make available to the Supplier for consultation (at reasonable times and on reasonable notice) Customer Personnel who are reasonably familiar with the Customer’s organisation, operations and business practices in so far as relevant to the provision of the Services;
6.1.2 make available to the Supplier free of charge all information facilities and services reasonably required by the Supplier to enable the Supplier to perform the Services;
6.1.3 carry out any testing (including but not limited to) business verification tests, acceptance tests and user acceptance tests in a professional, competent and timely manner;
6.1.4 review and sign off any plans, documents or requirements in a professional, competent and timely manner;
6.1.5 provide all reasonably necessary assistance and perform all obligations stated to be Customer obligations or dependencies in this Agreement or agreed Statement of Work to enable the Supplier to provide the Services; and
6.1.6 execute all documents and do all acts and things reasonably required of the Customer to ensure that this Agreement enters into effect.
6.2 To the extent that the Supplier incurs any additional costs, expenses or liabilities (whether under the terms of this Agreement or otherwise) as a result of any failure referenced in this Clause 6, the Customer shall on request reimburse such additional costs at the then standard rate of charges of the Supplier.
6.3 Notwithstanding any such additional costs, following any failure by the Customer of the obligations referenced in this Clause 6 or any other obligations set out in this Agreement or agreed Statement of Work, the Supplier shall not be in breach of any terms of this Agreement which it might otherwise be in breach of and any dates for performance shall be extended by a reasonable period of time taking into account the extent of the delay and the Supplier’s other commitments.
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