GENERAL CONDITIONS; ACCESS TO AND USE OF THE SERVICES. 2.1 During the Subscription Term and subject to compliance by You, Agents and End-Users with this Agreement, You have the limited right to access and use a Service consistent with the Service Plan(s) that You subscribe to, together with all applicable Deployed Associated Services, for Your internal business purposes. We will (a) make the Services and Service Data available to You pursuant to this Agreement and the applicable Order Forms; (b) provide applicable standard customer support for the Services to You at no additional charge as detailed on the applicable Site and Documentation and/or upgraded support if purchased; (c) use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except (i) during planned downtime for upgrades and maintenance to the Services (of which We will use commercially reasonable efforts to notify You in advance both through Our Site and a notice to Your Account owner and Agents) (“Planned Downtime”); and (ii) for any unavailability caused by circumstances beyond Our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Our employees), Internet service provider failure or delay, Third Party Services, or acts undertaken by third parties, including without limitation, denial of service attack (“Force Majeure Event”). IJJCorp reserves the right to monitor and periodically audit Your use of the IJJCorp Services to ensure that Your use complies with the Agreement and the Service Plan restrictions on Our Site. Should IJJCorp discover that Your or any Agent’s use of an IJJCorp Service is not in compliance with the Agreement or the Service Plan restrictions on Our Site, IJJCorp reserves the right to charge You, and You at this moment agree to pay for said usage in addition to other remedies available to Us.
Appears in 2 contracts
Samples: Master Subscription Agreement, Master Subscription Agreement
GENERAL CONDITIONS; ACCESS TO AND USE OF THE SERVICES. 2.1 During the Subscription Term and subject to compliance by You, Agents and End-Users with this Agreement, You have the limited right to access and use a Service consistent with the Service Plan(s) that You subscribe to, together with all applicable Deployed Associated Services, for Your internal business purposes. We will (a) make the Services and Service Data available to You pursuant to this Agreement and the applicable Order Forms; (b) provide applicable standard customer support for the Services to You at no additional charge as detailed on the applicable Site and Documentation and/or upgraded support if purchased; (c) use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except (i) during planned downtime for upgrades and maintenance to the Services (of which We will use commercially reasonable efforts to notify You in advance both through Our Site and a notice to Your Account owner and Agents) (“Planned Downtime”); and (ii) for any unavailability caused by circumstances beyond Our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Our employees), Internet service provider failure or delay, Third Party Services, or acts undertaken by third parties, including without limitation, denial of service attack (“Force Majeure Event”). IJJCorp iVcardo reserves the right to monitor and periodically audit Your use of the IJJCorp iVcardo Services to ensure that Your use complies with the Agreement and the Service Plan restrictions on Our Site. Should IJJCorp iVcardo discover that Your or any Agent’s use of an IJJCorp a iVcardo Service is not in compliance with the Agreement or the Service Plan restrictions on Our Site, IJJCorp iVcardo reserves the right to charge You, and You at this moment hereby agree to pay for for, said usage in addition to other remedies available to Us.
Appears in 1 contract
Samples: Master Subscription Agreement
GENERAL CONDITIONS; ACCESS TO AND USE OF THE SERVICES. 2.1 During the Subscription Term and subject to compliance by You, Agents and End-Users with this Agreement, You have the limited right to access and use a Service consistent with the Service Plan(s) that You subscribe to, together with all applicable Deployed Associated Services, for Your internal business purposes. We will (a) make the Services and Service Data available to You pursuant to this Agreement and the applicable Order Forms; (b) provide applicable standard customer support for the Services to You at no additional charge as detailed on the applicable Site and Documentation and/or upgraded support if purchasedpurchased (and applicable); (c) use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except (i) during planned downtime for upgrades and maintenance to the Services (of which We will use commercially reasonable efforts to notify You in advance both through Our Site and a notice to Your Account owner and Agents) (“Planned Downtime”); and (ii) for any unavailability caused by circumstances beyond Our reasonable control, including, for example, an act of God, pandemic, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Our employees), Internet service provider failure or delay, Third Party Services, or acts undertaken by third parties, including without limitation, denial of service attack (“Force Majeure Event”). IJJCorp Smardii, Inc. reserves the right to monitor and periodically audit Your use of the IJJCorp Smardii, Inc. Services to ensure that Your use complies with the Agreement and the Service Plan restrictions on Our Site. Should IJJCorp Smardii, Inc. discover that Your or any Agent’s use of an IJJCorp a Smardii, Inc. Service is not in compliance with the Agreement or the Service Plan restrictions on Our Site, IJJCorp Smardii, Inc. reserves the right to charge You, and You at this moment hereby agree to pay for for, said usage in addition to other remedies available to Us.
Appears in 1 contract
Samples: Iomt Monitoring Agreement