General Referral Procedure. If a patient presents more than twice within any month with the same symptoms they should be referred to their surgery if clinically appropriate. If symptoms do not meet the criteria for a rapid referral the patient should be advised to make an appointment in the normal manner. The Pharmacy Referral Form should be completed and faxed to the practice (Appendix 3). (This can be downloaded from the PharmOutcomes platform) Rapid Referral Procedure – If the patient presents with symptoms indicating the need for an immediate consultation with the GP, the pharmacist should contact the surgery and make an appointment for the patient within an appropriate time frame. The pharmacy should fax a copy of the Referral Form to the GP Practice immediately detailing the consultation and any treatments that have been prescribed for the patient’s current condition under the scheme. If the surgery is closed and/or the symptoms are sufficiently severe the patient should be advised to contact NHS 111 or attend a more appropriate urgent care service. If the pharmacist suspects that the patient and/or carer is abusing the scheme they should alert the patient’s GP in the first instance. Continued abuse of the scheme should be escalated to NHS England and the CCG.
Appears in 5 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
General Referral Procedure. If a patient presents more than twice within any month with the same symptoms they should be referred to their surgery if clinically appropriate. If symptoms do not meet the criteria for a rapid referral the patient should be advised to make an appointment in the normal manner. The Pharmacy Referral Form should be completed and faxed to the practice (Appendix 3). (This can be downloaded from the PharmOutcomes platform) Rapid Referral Procedure – If the patient presents with symptoms indicating the need for an immediate consultation with the GP, the pharmacist should contact the surgery and make an appointment for the patient within an appropriate time frame. The pharmacy should fax a copy of the Referral Form to the GP Practice immediately detailing the consultation and any treatments that have been prescribed for the patient’s current condition under the scheme. If the surgery is closed and/or the symptoms are sufficiently severe seve re the patient should be advised to contact NHS 111 or attend a more appropriate urgent care service. If the pharmacist suspects that the patient and/or carer is abusing the scheme they should alert the patient’s GP in the first instance. Continued abuse of the scheme should be escalated to NHS England and the CCG.
Appears in 1 contract
Samples: Service Level Agreement
General Referral Procedure. If a patient presents more than twice within any month with the same symptoms they should be referred to their surgery if clinically appropriate. If symptoms do not meet the criteria for a rapid referral the patient should be advised to make an appointment in the normal manner. The Pharmacy Referral Form should be completed and faxed to the practice (Appendix 3). (This can be downloaded from the PharmOutcomes platform) Rapid Referral Procedure – If the patient presents with symptoms indicating the need for an immediate consultation with the GP, the pharmacist should contact the surgery and make an appointment for the patient within an appropriate time frame. The pharmacy should fax a copy of the Referral Form to the GP Practice immediately detailing the consultation and any treatments that have been prescribed for the patient’s current condition under the scheme. If the surgery is closed and/or the symptoms are sufficiently sufficien tly severe the patient should be advised to contact NHS 111 or attend a more appropriate urgent care service. If the pharmacist suspects that the patient and/or carer is abusing the scheme they should alert the patient’s GP in the first instance. Continued abuse of the scheme should be escalated to NHS England and the CCG.
Appears in 1 contract
Samples: Service Level Agreement