General Service Availability Sample Clauses

General Service Availability. Server access and website uptime are generally available 24/7/365, except during scheduled maintenance windows, semester freezes, security forensic investigations, unanticipated server/network errors, etc. UITS reserves the following times for scheduled maintenance activities to improve services. Note: most scheduled maintenance activities normally result in approximately 15 minutes of site downtime. Timeframes listed below are placeholder windows of opportunity and may vary depending on server environment. Tuesdays 5:00am – 7:00am UITS Network Servicing Tuesdays 5:00pm – 10:00pm Website Maintenance Thursdays 5:00am – 7:00am UITS Network Servicing Thursdays 5:00pm – 10:00pm Website Maintenance Fridays 6:00pm – midnight UITS Server Support Sundays 6:00am – 6:00pm UITS Systems Server Support Occasionally, maintenance periods may be scheduled at times other than those listed above (such as emergency escalations described in Appendix B). UITS notifies the University community concerning these alternate maintenance periods as soon as they are scheduled. UITS will make every effort to minimize the number and duration of maintenance periods.