Common use of GENERAL TERMS AND DEFINITIONS Clause in Contracts

GENERAL TERMS AND DEFINITIONS. The Customer ordering any products or services from COTC Connections is hereafter referred to as Customer. By accepting products and/or services provided through COTC Connections, Customer agrees to observe and abide by all of the terms and requirements specified in this agreement. Customer acknowledges that COTC Connections makes no warranty of any kind, express or implied, regarding the reliability or suitability for a particular purpose of its DSL or Internet services. COTC Connections disclaims any warranty of merchantability or fitness for a particular purpose. No oral advice or written information given by COTC Connections, its employees, directors, agents or other representatives, shall create or expand any representation or warranty nor shall Customer be entitled to rely on any such information or advice. Customer acknowledges and understands that COTC Connections will not be held responsible for damages or loss suffered by Customer, including but not limited to special, actual, incidental, consequential or punitive damages, as a result of Customer’s direct or indirect use of services including, but not limited to, errors, delays, loss of information, or interruptions in service. Customer acknowledges that DSL and/or Internet access service may be temporarily unavailable for scheduled or unscheduled maintenance and for other reasons within and outside of the control of COTC Connections and/or Central Oklahoma Telephone Co., L.L.C. Under no circumstances do any such errors, delays, loss of information, or interruptions in service nullify or modify this agreement entered into by COTC Connections and the Customer. COTC Connections reserves the right to refuse or terminate service to Customer at any time. The account holder agrees to indemnify and hold COTC Connections and Central Oklahoma Telephone Co., L.L.C, harmless from any claims, including attorney’s fees, resulting from the account holder receiving COTC Connections and/or Central Oklahoma Telephone Co., L.L.C’s services, which cause direct or indirect damage to another party. Customer is responsible for protecting all account passwords and for any authorized or unauthorized use made of Customer’s account. Customer agrees to comply with the rules appropriate to any network to which Customer may gain access via the services of COTC Connections. Customer acknowledges that any proprietary, confidential, or otherwise valuable information that Customer desires to keep confidential should not be transmitted over any part of the Internet or reside on computers connected to the Internet. Customer will not transmit or make available to the Internet any material that is illegal, libelous, torturous, or likely to result in action against COTC Connections or its Customers. Customer agrees that under no circumstances will the Customer use COTC Connections’ equipment and/or electronic mail addresses in connection with the sending of unsolicited electronic mail messages, commercial or otherwise, including but not limited to, the sending of unsolicited mass mailings. Violation of this provision will result in cancellation of Customer’s service upon written notice by COTC Connections. Customer will also be responsible for installing its own “firewall” hardware or software, if desired, to protect against possible intruders gaining access to Customer’s computer. Prior to circuit installation, Customer is responsible for providing:

GENERAL TERMS AND DEFINITIONS. The Customer ordering any products or services from COTC Connections is hereafter referred to as Customer. By accepting products and/or services provided through COTC Connections, Customer agrees to observe and abide by all of the terms and requirements specified in this agreement. Customer acknowledges that COTC Connections makes no warranty of any kind, express or implied, regarding the reliability or suitability for a particular purpose of its DSL Fiber or Internet services. COTC Connections disclaims any warranty of merchantability or fitness for a particular purpose. No oral advice or written information given by COTC Connections, its employees, directors, agents agents, or other representatives, shall create or expand any representation or warranty nor shall Customer be entitled to rely on any such information or advice. Customer acknowledges and understands that COTC Connections will not be held responsible for damages or loss suffered by Customer, including but not limited to special, actual, incidental, consequential consequential, or punitive damages, as a result of Customer’s direct or indirect use of services including, but not limited to, errors, delays, loss of information, or interruptions in service. Customer acknowledges that DSL Fiber and/or Internet access service may be temporarily unavailable for scheduled or unscheduled maintenance and for other reasons within and outside of the control of COTC Connections and/or Central Oklahoma Telephone Co., L.L.C. Under no circumstances do any such errors, delays, loss of information, or interruptions in service nullify or modify this agreement entered into by COTC Connections and the Customer. COTC Connections reserves the right to refuse or terminate service to Customer at any time. The account holder agrees to indemnify and hold COTC Connections and Central Oklahoma Telephone Co., L.L.C, harmless from any claims, including attorney’s fees, resulting from the account holder receiving COTC Connections and/or Central Oklahoma Telephone Co., L.L.C’s services, which cause direct or indirect damage to another party. Customer is responsible for protecting all account passwords and for any authorized or unauthorized use made of Customer’s account. Customer agrees to comply with the rules appropriate to any network to which Customer may gain access via the services of COTC Connections. Customer acknowledges that any proprietary, confidential, or otherwise valuable information that Customer desires to keep confidential should not be transmitted over any part of the Internet or reside on computers connected to the Internet. Customer will not transmit or make available to the Internet any material that is illegal, libelous, torturous, or likely to result in action against COTC Connections or its Customers. Customer agrees that under no circumstances will the Customer use COTC Connections’ equipment and/or electronic mail addresses in connection with the sending of unsolicited electronic mail messages, commercial or otherwise, including but not limited to, the sending of unsolicited mass mailings. Violation of this provision will result in cancellation of Customer’s service upon written notice by COTC Connections. Customer will also be responsible for installing its own “firewall” hardware or software, if desired, to protect against possible intruders gaining access to Customer’s computer. Prior to circuit installation, Customer is responsible for providing:

GENERAL TERMS AND DEFINITIONS. The Customer ordering any products or services from COTC Connections is hereafter referred to as Customer. By accepting products and/or services provided through COTC Connections, Customer agrees to observe and abide by all of the terms and requirements specified in this agreement. Customer acknowledges that COTC Connections makes no warranty of any kind, express or implied, regarding the reliability or suitability for a particular purpose of its DSL Fiber or Internet services. COTC Connections disclaims any warranty of merchantability or fitness for a particular purpose. No oral advice or written information given by COTC Connections, its employees, directors, agents or other representatives, shall create or expand any representation or warranty nor shall Customer be entitled to rely on any such information or advice. Customer acknowledges and understands that COTC Connections will not be held responsible for damages or loss suffered by Customer, including but not limited to special, actual, incidental, consequential or punitive damages, as a result of Customer’s direct or indirect use of services including, but not limited to, errors, delays, loss of information, or interruptions in service. Customer acknowledges that DSL Fiber and/or Internet access service may be temporarily unavailable for scheduled or unscheduled maintenance and for other reasons within and outside of the control of COTC Connections and/or Central Oklahoma Telephone Co., L.L.C. Under no circumstances do any such errors, delays, loss of information, or interruptions in service nullify or modify this agreement entered into by COTC Connections and the Customer. COTC Connections reserves the right to refuse or terminate service to Customer at any time. The account holder agrees to indemnify and hold COTC Connections and Central Oklahoma Telephone Co., L.L.C, harmless from any claims, including attorney’s fees, resulting from the account holder receiving COTC Connections and/or Central Oklahoma Telephone Co., L.L.C’s services, which cause direct or indirect damage to another party. Customer is responsible for protecting all account passwords and for any authorized or unauthorized use made of Customer’s account. Customer agrees to comply with the rules appropriate to any network to which Customer may gain access via the services of COTC Connections. Customer acknowledges that any proprietary, confidential, or otherwise valuable information that Customer desires to keep confidential should not be transmitted over any part of the Internet or reside on computers connected to the Internet. Customer will not transmit or make available to the Internet any material that is illegal, libelous, torturous, or likely to result in action against COTC Connections or its Customers. Customer agrees that under no circumstances will the Customer use COTC Connections’ equipment and/or electronic mail addresses in connection with the sending of unsolicited electronic mail messages, commercial or otherwise, including but not limited to, the sending of unsolicited mass mailings. Violation of this provision will result in cancellation of Customer’s service upon written notice by COTC Connections. Customer will also be responsible for installing its own “firewall” hardware or software, if desired, to protect against possible intruders gaining access to Customer’s computer. Prior to circuit installation, Customer is responsible for providing: