Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods: 11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them. 11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed it correctly and complied with any provisions relating to the power supply, plugs and sockets. 11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days. 11.4. So far as possible, Goods should be returned: 11.4.1 with both Goods and all packaging as far as possible in their original condition; 11.4.2 securely wrapped; 11.4.3 including our delivery slip or manufacturer’s delivery slip 11.4.4 at your risk and cost. 11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint. 11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose. 11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, power, fuse, batteries and the manufacturer's operating instructions. 11.8. If we agree that the Goods are faulty, we will: 11.8.1 refund the reasonable cost of return carriage; 11.8.2 repair or replace the Goods as we choose. 11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
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Samples: Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.11. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.22. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.33. The Goods must be returned to us as soon as any defect is discovered but not later than [14 days].
11.44. So far as possible, Goods should be returned:
11.4.1 1. with both Goods and all packaging as far as possible in their original condition;
11.4.2 2. securely wrapped;
11.4.3 3. including our delivery slip or manufacturer’s delivery slip 11.4.4 slip;
4. at your risk and cost.
11.55. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx [address] that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
11.66. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.77. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, power, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 1. refund the reasonable cost of return carriage;
11.8.2 2. repair or replace the Goods as we choose.
11.98. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
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Samples: Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.4. So far as possible, Goods should be returned:
11.4.1 with both Goods and all packaging as far as possible in their original condition;
11.4.2 securely wrapped;
11.4.3 including our delivery slip or manufacturer’s delivery slip slip;
11.4.4 at your risk and cost.
11.5. You must tell The procedure for return of Goods will be set out when you contact us by email message to xxxx@xxxxxxxxxxxx.xx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for request a return. We will then issue a returns note. If you send Goods to us without a returns notedo not follow this procedure, we may not be able unable to identify sufficient details to enable us to attend to your complaintyou as the sender of the Goods.
11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, powerplug, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 refund the reasonable cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Online Shop Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 7 days.
11.4. So far as possible, Goods should be returned:
11.4.1 11.4.1. with both Goods and all packaging as far as possible in their original condition;
11.4.2 11.4.2. securely wrapped;
11.4.3 11.4.3. including our delivery slip slip; or manufacturer’s delivery slip 11.4.4 slip. 11.4.4. at your risk and cost.
11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx xxxx@xxxxxxxxx.xx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint. Please note in particular that we cannot deal with your complaint unless you return the entire Goods that you bought: that is to say, with all components and parts and in the original packaging.
11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, power, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 : 11.7.1. refund the reasonable cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 21 days.
11.4. So far as possible, Goods should be returned:
11.4.1 with both Goods and all packaging as far as possible in their original condition;
11.4.2 securely wrapped;
11.4.3 including our delivery slip slip, or manufacturer’s delivery slip 11.4.4 at your risk and cost.
11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx that you would like to The procedure for return Goods, specifying exactly what of Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns noteis set out on Our Website. If you send Goods to us without a returns notedo not follow this procedure, we may not be able unable to identify sufficient details to enable us to attend to your complaintyou as the sender of the Goods.
11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, powerplug, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 refund the reasonable cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
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Samples: Terms and Conditions
Goods returned. These provisions apply if in the event that you buy from return any Goods to us other than being a Consumer. The following rules apply to return the faulty Goodsfor any reason:
11.113.1. We do not accept returns unless there was a defect in the Goods at the time of purchasepurchase (and reported to us within 30 days of becoming apparent), or we have agreed in correspondence that you may return them. Goods incorrectly purchased off Our Website are not liable for return or refund.
11.213.2. Before you return the Goods to us, please carefully re-read the instructions Care Instructions on Our Website and check that you have assembled/installed it correctly and complied with any provisions relating to the power supply, plugs and socketsfollowed these instructions.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.413.3. So far as possible, Goods should be returned:
11.4.1 13.3.1 with both Goods and all packaging as far as possible in their original condition;
11.4.2 13.3.2 securely wrapped;
11.4.3 13.3.3 including our delivery slip or manufacturer’s delivery slip 11.4.4 slip;
13.3.4 at your risk and cost.
11.513.4. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx xxxx@xxxxxxxx.xx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint. Please note in particular that we cannot deal with your complaint unless you return the entire Goods that you bought: that is to say, with all components and parts and in the original packaging.
11.613.5. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, power, fuse, batteries and the manufacturer's operating instructions.
11.813.6. If we agree that the Goods are faulty, we will:
11.8.1 13.6.1 refund the reasonable cost of return carriage;
11.8.2 13.6.2 repair or replace the Goods as we choose.
11.913.7. If we repair or replace Upon receiving and reviewing the returned Goods, if the Goods are not found to be defective by us‚ you have no additional claim against will not be entitled to any repair‚ replacement or refund and will be liable for the costs incurred in having such Goods returned to us either under this agreement and delivered back to you. Defects or by statute or common lawdamages resulting from negligence, in respect normal wear and tear, and incorrect usage of the defectGoods (not following the Care Instructions stated in section 13.2 and on Our Website), will not be regarded as defective.
13.8. The following may not be returned:
13.8.1 Non-defective products that have been custom-made or made to order. For example, personalised Goods, Goods made to the instruction of a customer (according to a customer design or specification), Goods that are no longer in stock‚ Goods that have been discontinued or Goods that aren′t available in certain metal‚ gem type‚ gem size or style size.
13.8.2 For hygiene reasons‚ non-defective earrings may be not be returned.
13.8.3 Goods incorrectly purchased off Our Website through your error, are not liable for return or refund.
Appears in 1 contract
Samples: Website Terms and Conditions
Goods returned. These provisions apply if you buy to any consumer purchasing from us other than being a ConsumerOur Website. The following rules apply to return the faulty Goods, or Goods for alteration by us:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you The procedure for return of Goods is: Contact us by email, within 14 days of receiving the Goods to us, please carefully re-read goods giving your reason for returning the instructions and check that you have assembled/installed it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.4. goods So far as possible, Goods should be returned:
11.4.1 : • with both Goods and all packaging as far as possible in their original condition;
11.4.2 ; • securely wrapped;
11.4.3 ; • including our delivery slip or manufacturer’s delivery slip 11.4.4 • at your risk and cost.
11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns notestrongly recommend that Goods are returned by Royal Mail Special delivery (or Recorded Delivery if value is less than £50). Or Goods can be returned by hand, in person to our workshop. Any other method of delivery is at the owner’s risk. Goods should be returned to: Xxxxxxx Xxxxxxx Jewellers Xxxxxxxx 0, Xxxxxxx Xxxxxx Xxxxxxxxx , X0 0XX If you send Goods to us without a returns notedo not follow this procedure, we may not be able unable to identify sufficient details to enable us to attend to your complaint.you as the sender of the Goods. On receipt of the Goods, Xxxxxxx Xxxxxxx Jewellers will: • acknowledge receipt via email on receipt of the Goods • either process a refund, or email an estimate for alteration within 14 days of Receipt
11.611.3. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
11.711.4. Most of the Goods are covered by the manufacturer's our guarantee for a minimum of 12 months. Please first check the installation, power, fuse, batteries and the manufacturer's operating instructions.
11.811.5. If we agree that the Goods are faulty, we will:
11.8.1 11.5.1 refund the reasonable cost of return carriage;
11.8.2 11.5.2 repair or replace the Goods as we choose.
11.911.6. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.4. So far as possible, Goods should be returned:
11.4.1 11.4.1. with both Goods and all packaging as far as possible in their original condition;
11.4.2 11.4.2. securely wrapped;
11.4.3 11.4.3. including our delivery slip slip; or manufacturer’s delivery slip 11.4.4 11.4.4. at your risk and cost.
11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx xxxx@xxxxxxxxx.xx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, powerplug, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 : 11.8.1. refund the reasonable cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supplysupply (correct amps available), plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.4. So far as possible, Goods should be returned:
11.4.1 11.4.1. with both Goods and all packaging as far as possible in their original condition;
11.4.2 11.4.2. securely wrapped;
11.4.3 11.4.3. including our return delivery slip or manufacturer’s delivery slip 11.4.4 that will be issues by the customer service team 11.4.4. at your risk and cost.
11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx or contact our customer service that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
11.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, powerplug, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 : 11.8.1. refund the reasonable cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:
11.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.4. So far as possible, Goods should be returned:
11.4.1 with both Goods and all packaging as far as possible in their original condition;
11.4.2 securely wrapped;
11.4.3 including our delivery slip or manufacturer’s delivery slip slip;
11.4.4 at your risk and cost.
11.5. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx xxxx@xxxxxxxxxxxxxx.xxx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
11.6. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
11.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the installation, powerplug, fuse, batteries and the manufacturer's operating instructions.
11.8. If we agree that the Goods are faulty, we will:
11.8.1 refund the reasonable cost of return carriage;
11.8.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply if in the event that you buy from return any Goods to us other than being a Consumer. The following rules apply to return the faulty Goodsfor any reason:
11.114.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
11.214.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled/installed assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
11.3. The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.
11.414.3. So far as possible, Goods should be returned:
11.4.1 14.3.1 with both Goods and all packaging as far as possible in their original condition;
11.4.2 14.3.2 securely wrappedwrapped with gel packs and the original validated containers;
11.4.3 14.3.3 including our delivery slip or manufacturercourier’s delivery slip 11.4.4 slip;
14.3.4 at your risk and cost, via refrigerated courier if goods were received with this delivery method.
11.514.4. You must tell us by email message to xxxx@xxxxxxxxxxxx.xx.xx xxxx@xxxxxxxxx.xx.xx you that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
11.614.5. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
11.714.6. Most of the Goods are covered chilled perishable goods with clear packed by date and sell (use) by date on the manufacturer's guarantee individual packaging. Goods should be frozen on the sell (use) by date if not consumed immediately. Ambient Goods can also be frozen if not consumed immediately. We cannot take responsibility for a minimum the efficiency of 12 months. Please first check your cold chain where you do not consume products immediately of before the installation, power, fuse, batteries and the manufacturer's operating instructionsuse by date.
11.814.7. If we agree that the Goods are faulty, we will:
11.8.1 14.7.1 refund the reasonable cost of return carriage;
11.8.2 14.7.2 repair or replace the Goods as we choose.
11.9. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
Appears in 1 contract
Samples: Trading Terms and Conditions