Common use of Grievance and/or Appeal Files Clause in Contracts

Grievance and/or Appeal Files. (1) All Grievance and/or Appeal files shall be maintained in a secure, designated area and be accessible to HSD upon request, for review. Grievance and/or Appeal files shall be retained for ten (10) years following the final decision by the CONTRACTOR, HSD, judicial appeal, or closure of a file, whichever occurs later.

Appears in 2 contracts

Samples: Care Services Agreement, Care Services Agreement

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Grievance and/or Appeal Files. (1) All Grievance and/or Appeal files shall be maintained in a secure, designated area and be accessible to HSD the State upon request, for review. Grievance and/or Appeal files shall be retained for ten (10) years following the final decision by the CONTRACTOR, HSD/MAD, judicial appeal, or closure of a file, whichever occurs later.

Appears in 1 contract

Samples: Term Services Agreement (Amerigroup Corp)

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Grievance and/or Appeal Files. (1) a. All Grievance grievance and/or Appeal appeal files shall be maintained in a secure, designated area and be accessible to HSD upon request, for review. Grievance and/or Appeal appeal files shall be retained for ten six (106) years following the final decision by the CONTRACTOR, HSD, an Administrative Law Judge, judicial appeal, or closure of a file, whichever occurs later.

Appears in 1 contract

Samples: Human Services (Molina Healthcare Inc)

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