Grievance Process. (a) Either party, with the agreement of the other party, may submit a grievance to Grievance Mediation at any time within ten (10) working days after the Employer’s decision has been rendered at the step prior to arbitration. Where the matter is so referred, the mediation process shall take place before the matter is referred to Arbitrator.
(b) Grievance Mediation shall be scheduled within twenty (20) working days of the grievance being submitted to mediation, or longer period as agreed by the parties.
(c) No matter may be submitted to Grievance Mediation which has not been properly carried through the grievance procedure, provided that the parties may extend the time limits fixed in the grievance procedure.
(d) The parties shall agree on a mediator.
(e) Proceedings before the Mediator shall be informal. Accordingly, the rules of evidence will not apply, no record of the proceedings shall be made and legal counsel shall not be used by either party, unless otherwise mutually agreed.
(f) If possible, an agreed statement of facts will be provided to the Mediator, and if possible, in advance of the Grievance Mediation Conference.
(g) The Mediator will have the authority to meet separately with either party.
(h) If no settlement is reached within five (5) working days following Grievance Mediation, the parties are free to submit the matter to Arbitration in accordance with the provisions of the collective agreement. In the event that a grievance which has been mediated subsequently proceeds to arbitration, no person serving as the Mediator may serve as an Arbitrator, unless otherwise mutually agreed. Nothing said or done by the mediator may be referred to Arbitration.
(i) The Union and Employer will share the cost of the Mediator, if any.
Grievance Process. Blue Shield of California has established a griev- ance procedure for receiving, resolving and track- ing Subscribers’ grievances with Blue Shield.
Grievance Process. In the event of any dispute arising in connection with any part of this clause, such a dispute shall be processed in accordance with the dispute settling provisions of this Agreement.
Grievance Process. [a] Informal Process
(i) Should educators believe that there is a basis for a grievance, they may discuss the grievance with the principal, immediate supervisor and/or the education association representative with the objective of resolving the matter. To initiate the grievance process, the educator must inform the principal or immediate supervisor that the complaint is at the informal grievance level. The grievance shall be initiated no later than ninety (90) calendar days following the event or action being grieved. Proceedings should be kept as [b] Formal Process
(i) Step 1: If, after the required informal discussion with the building principal or supervisor, a grievance still exists, the educator may invoke the formal grievance procedure.
(1) This grievance must be in written form, dated and signed by the grievant and delivered to the principal or supervisor.
(2) Within five (5) working days, the principal shall meet with the grievant, who may be accompanied by his/her chosen representative.
(3) The principal shall indicate his/her disposition of the grievance in writing within five (5) working days of the meeting and shall furnish a dated copy thereof to the educator.
(ii) Step 2: If the educator is not satisfied with the disposition of the grievance at Step 1, or if no decision has been rendered within five (5) additional working days, the dated complaint will be forwarded by the grievant within five (5) more working days, to the Superintendent of Schools or his/her designee.
(1) The Superintendent or designee shall hold within five (5) working days an interview with the aggrieved employee and/or his chosen representative.
(2) The Superintendent or designee shall render his/her written decision within five (5) working days of the interview.
(iii) Step 3: If the educator is not satisfied with the decision rendered in Step 2, the educator and/or the educator’s representative may, within ten (10) working days of receipt of the decision, request the submission of the grievance to a hearing examiner.
(1) The Board and the educator’s representative shall agree to meet within twenty (20) days of the hearing request. This timeline may be extended by mutual agreement. In the event that the educator and/or the educator’s representative fail to meet to choose a hearing examiner, the grievant will be deemed to have accepted the result of Step 2 and the grievance will be considered to be resolved.
(2) The Board and the educator and/or the educator’s representativ...
Grievance Process. All grievances shall be processed in accordance with the following:
(a) All grievances must be submitted in writing at the appropriate stage by:
(i) setting out the nature of the grievance and the circumstances from which it arose;
(ii) stating the provision(s) of the Agreement at issue or alleged to have been violated;
(iii) stating the redress or other action required to resolve the matter;
(iv) transmitting the grievance to the other Party.
(b) Throughout the grievance procedure, in attempting to effect resolution, the Parties may fashion such settlements as they deem appropriate and mutually acceptable.
(c) All grievances shall be resolved without stoppage of work.
Grievance Process. The parties hereto acknowledge that it is usually most desirable for an employee and the employee’s immediately involved supervisor to resolve problems through free and informal communication. If, however, the informal process fails to satisfy the employee or the Union, a grievance may be processed as follows:
Grievance Process. Blue Shield of California has established a grievance proce- dure for receiving, resolving and tracking Members’ griev- ances with Blue Shield of California. Members, a designated representative, or a provider on behalf of the Member may contact the Member Services Department by telephone, letter or online to request a review of an initial determination concerning a claim or service. Members may contact the Plan at the telephone number as noted on the last page of this booklet. If the telephone inquiry to Member Ser- vices does not resolve the question or issue to the Member’s satisfaction, the Member may request a grievance at that time, which the Member Services Representative will initiate on the Member’s behalf. The Member, a designated representative, or a provider on behalf of the Member may also initiate a grievance by sub- mitting a letter or a completed “Grievance Form”. The Member may request this form from Member Services. The completed form should be submitted to Member Services Appeals and Grievance, X.X. Xxx 0000, Xx Xxxxxx Xxxxx, XX 00000-0000. The Member may also submit the grievance online by visiting xxxx://xxx.xxxxxxxxxxxx.xxx. Blue Shield will acknowledge receipt of a grievance within 5 calendar days. Grievances are resolved within 30 days. The grievance system allows Members to file grievances for at least 180 days following any incident or action that is the subject of the Member’s dissatisfaction. See the previous Member Services section for information on the expedited decision process. Members, a designated representative, or a provider on behalf of the Member may contact the MHSA by telephone, letter or online to request a review of an initial determination concern- ing a claim or service. Members may contact the MHSA at the telephone number as noted below. If the telephone in- quiry to the MHSA’s Member Services Department does not resolve the question or issue to the Member’s satisfaction, the Member may request a grievance at that time, which the Member Services Representative will initiate on the Mem- ber’s behalf. The Member, a designated representative, or a provider on behalf of the Member may also initiate a grievance by sub- mitting a letter or a completed “Grievance Form”. The Member may request this form from the MHSA’s Member Services Department. If the Member wishes, the MHSA’s Member Services staff will assist in completing the Griev- ance Form. Completed grievance forms must be mailed to the MHSA at the address prov...
Grievance Process. Either party, with the agreement of the other party, may submit a grievance to Grievance Mediation at any time within ten days after the Employer's decision has been rendered at the step prior to arbitration. Where the matter is so referred, the mediation process shall take place before the matter is referred to Arbitrator. Grievance Mediation will commence within twenty-one (21) days of the grievance being submitted to mediation, or longer period as agreed by the parties. No matter may be submitted to Grievance Mediation which has not been properly carried through the grievance procedure, provided that the parties may extend the time limits fixed in the grievance procedure. The parties shall agree on a mediator.
Grievance Process. Blue Shield has established a grievance procedure for receiving, resolving and tracking Members’ grievances with Blue Shield.
Grievance Process. (a) If the issue is not resolved by the pre-grievance process, and the Union wishes to advance the issue, it must submit a formal grievance to the Employer within 14 days of the date the employee(s) became aware of the issue, utilizing the Grievance Form appended to this Agreement. When submitting the Grievance Form, the Union will include all relevant facts, details, and pertinent documentation it relies upon.
(b) The Employer will investigate the grievance and provide a written response within 7 days of receipt of the Grievance Form, and will include all relevant facts, details, and pertinent documents it relies upon.
(c) If the grievance is not resolved at this point, the Union may, within 7 days of receipt of the response, refer the grievance to the Joint Grievance Panel (“JGP”).
(d) A & D or Policy grievances may only be referred to the JGP on agreement of both Parties. In the absence of agreement, these grievances are referred directly to Arbitration.
