Handbook Delivery. Information required to be provided by the MCO will be considered to be provided if the MCO [42 CFR §438.10(g)(3)]: 3.12.5.1 Mails a paper copy of the information to the Enrollee's mailing address; 3.12.5.2 Provides the information by e-mail after obtaining the Enrollee's agreement to receive the information by e-mail; 3.12.5.3 Posts the information on the MCO web site and advises each Enrollee in paper or electronic form, as permitted by the Enrollee under section 3.12.10 below, that the information is available on the MCO web site including the applicable Internet address; provided that Enrollees with disabilities who cannot access this information on the web site are provided auxiliary aids and services upon request at no cost; or 3.12.5.4 Provides the information by any other method that can reasonably be expected to result in the Enrollee receiving that information.
Appears in 4 contracts
Samples: Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services, Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services, Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services
Handbook Delivery. Information required to be provided by the MCO will be considered to be provided if the MCO [42 CFR §438.10(g)(3)]:
3.12.5.1 Mails a paper copy of the information to the Enrollee's mailing address;
3.12.5.2 Provides the information by e-mail after obtaining the Enrollee's agreement to receive the information by e-mail;
3.12.5.3 Posts the information on the MCO web site and advises each Enrollee in paper or electronic form, as permitted by the Enrollee under section 3.12.10 below, that the information is available on the MCO web site including the applicable Internet address; provided that Enrollees with disabilities who cannot access this information on the web site are provided auxiliary aids and services upon request at no cost; oror
3.12.5.4 Provides the information by any other method that can reasonably be expected to result in the Enrollee receiving that information.
Appears in 4 contracts
Samples: Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services, Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services, Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services
Handbook Delivery. Information Handbook information required to be provided by the MCO will be considered to be provided if the MCO [42 CFR §438.10(g)(3)]:
3.12.5.1 3.13.5.1 Mails a paper copy of the information to the Enrollee's mailing address;
3.12.5.2 3.13.5.2 Provides the information by e-mail after obtaining the Enrollee's agreement to receive the information by e-mail;
3.12.5.3 3.13.5.3 Posts the information on the MCO web site and advises each Enrollee in paper or electronic form, as permitted by the Enrollee under section 3.12.10 3.13.10 below, that the information is available on the MCO web site including the applicable Internet address; provided that Enrollees with disabilities who cannot access this information on the web site are provided auxiliary aids and services upon request at no cost; or
3.12.5.4 3.13.5.4 Provides the information by any other method that can reasonably be expected to result in the Enrollee receiving that information.
Appears in 2 contracts
Samples: Contract for Special Needs Basiccare Program Services, Contract for Special Needs Basiccare Program Services
Handbook Delivery. Information Handbook information required to be provided by the MCO will be considered to be provided if the MCO [42 CFR §438.10(g)(3)]:
3.12.5.1 3.13.5.1 Mails a paper copy of the information to the Enrollee's mailing address;
3.12.5.2 3.13.5.2 Provides the information by e-mail after obtaining the Enrollee's agreement to receive the information by e-mail;
3.12.5.3 3.13.5.3 Posts the information on the MCO web site and advises each Enrollee in paper or electronic form, as permitted by the Enrollee under section 3.12.10 3.13.10 below, that the information is available on the MCO web site including the applicable Internet address; provided that Enrollees with disabilities who cannot access this information on the web site are provided auxiliary aids and services upon request at no cost; oror
3.12.5.4 3.13.5.4 Provides the information by any other method that can reasonably be expected to result in the Enrollee receiving that information.
Appears in 2 contracts
Samples: Special Needs Basiccare Program Services Contract, Special Needs Basiccare Program Services Contract