Common use of Handling Disputes Clause in Contracts

Handling Disputes. If you and we cannot agree to the amount we plan to take from your deposit and this amount is £5,000 or less, we may refer the matter to the appropriate scheme that is protecting your deposit for them to decide what to do with your deposit. We or you must let the scheme know in writing that we or you do not agree to the amount we plan to take from the deposit as soon as possible after you receive details of the amount we plan to take. If, after 20 working days, we and you have not managed to sort the matter out we will pass the matter to the appropriate scheme that is protecting your deposit so they can ask the appropriate independent case examiner (ICE) to decide what to do with your deposit. If the ICE is later asked to sort out any dispute they may refuse to deal with the matter. You and we must agree to co-operate with the investigation to reach a decision we both agree to. If the amount we plan to take from your deposit is over £5,000, we and you must agree to use formal arbitration with an arbitrator the ICE of the scheme protecting your deposit has chosen. The ICE may decide to look into the matter if we and you agree. If we choose an arbitrator to look into the matter, you and we will have to pay an administration fee for any costs relating to the arbitration. Our and your legal rights to take legal action through the county court will not be affected by this clause. I Ending the tenancy

Handling Disputes. If you and we cannot agree to the amount we plan to take from your deposit and this amount is £5,000 or less, we may refer the matter to the appropriate scheme that is protecting your deposit for them to decide what to do with your deposit. We or you must let the scheme know in writing that we or you do not agree to the amount we plan to take from the deposit as soon as possible after you receive details of the amount we plan to take. If, after 20 working days, we and you have not managed to sort the matter out we will pass the matter to the appropriate scheme that is protecting your deposit so they can ask the appropriate independent case examiner (ICE) to decide what to do with your deposit. If the ICE is later asked to sort out any dispute they may refuse to deal with the matter. You and we must agree to co-operate with the investigation to reach a decision we both agree to. If the amount we plan to take from your deposit is over £5,000, we and you must agree to use formal arbitration with an arbitrator the ICE of the scheme protecting your deposit has chosen. The ICE may decide to look into the matter if we and you agree. If we choose an arbitrator to look into the matter, you and we will have to pay an administration fee for any costs relating to the arbitration. Our and your legal rights to take legal action through the county court will not be affected by this clause. I Ending the tenancy.