Hosting Service Level Agreement Sample Clauses
A Hosting Service Level Agreement (SLA) defines the minimum performance and reliability standards that a hosting provider must meet when delivering services to a client. It typically outlines metrics such as uptime guarantees, response times for technical support, and procedures for reporting and resolving service outages. By clearly specifying these expectations, the clause ensures accountability and provides remedies or compensation if the provider fails to meet agreed-upon service levels, thereby protecting the client's interests and maintaining service quality.
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Hosting Service Level Agreement. To the extent that Customer purchases a SaaS Subscription, the following sections provide general information for the SaaS Subscription applicable to the PowerSchool Software that is hosted by PowerSchool. This description addresses details for Cloud deployments where PowerSchool is hosting the Customer’s PowerSchool Software application. For clarity, the following sections and any hosting service level commitments do not apply to Customers that are self-hosted.
Hosting Service Level Agreement. The Service Level Agreement for the hosting environment is provided under the ▇▇▇▇▇ ▇▇▇▇ program ▇▇▇▇▇://▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇/ORockScheduleD
Hosting Service Level Agreement. This Exhibit [C] describes service levels, escalation procedures, and non-performance remedies associated with Service Provider’s provision of the Hosting Services provided under this Agreement.
Hosting Service Level Agreement. This Service Level Agreement applies to the software and Services as defined in the applicable agreement between xMentium Inc. (“Supplier) and Customer. Supplier reserves the right to update the terms of this Service Level Agreement. Updates will be effective 30 days after providing notice to Customer.
Hosting Service Level Agreement. 5.1 Availability: FASTER shall maintain a data center adequate to support Services to Customer twenty-four (24) hour per day, seven (7) days per week (excluding scheduled maintenance) with service availability of not less than 99.9% (the “Service Level Commitment”) calculated as specified below. (99.999% guaranteed up-time is available through a mirrored replication to a fail- over, co-location at an extra cost.)
Hosting Service Level Agreement. The Service Level Agreement for the hosting environment is provided by the hosting provider, see 3.3, and detailed under Attachment A of this Agreement.