Availability Targets Sample Clauses

Availability Targets. PowerSchool will make commercially reasonable efforts to ensure that hosted Licensed Product applications are available for Customer access (“Availability”) at a level of 99.9% during normal business hours (the “Availability Guarantee”). The uptime target excludes any downtime for maintenance where Customer has been notified of the planned maintenance at least 5 business days in advance. Downtime tracking will be measured on a 24/7/365 basis. Upon a specific written request from the Customer, PowerSchool will, within a reasonable time from receipt of the request, submit to Customer a written report which sets forth, for the applicable month, the Availability for that applicable month.
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Availability Targets. 7.1 BackupLABS shall use reasonable endeavours to ensure that the Service is available as follows:
Sample 1
Availability Targets. PowerSchool will make commercially reasonable efforts to ensure that each of the hosted PowerSchool Software provided as part of the SaaS Subscription is available for Customer to access (“Availability”) at a level of 99.9% per month. The uptime target excludes items that are referenced in Section 5.5 (Downtime Exclusions) below. Downtime tracking will be measured on a 24/7/365 basis. The table below outlines the conditions that will be applied for the tracking of availability. Availability Details Conditions Availability of licensed Product’s URL Successful login into the licensed product Applicable SLA P0 SLA for production system outages only System of measurement PowerSchool’s monitoring system implemented at PowerSchool’s hosting facility Upon a specific written request from the Customer, PowerSchool will, within a reasonable time from receipt of the request, submit to Customer a report which sets forth, for the applicable month, the Availability for the particular PowerSchool Software requested for that applicable month.
Sample 1

Related to Availability Targets

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • High Availability Registry Operator will conduct its operations using network and geographically diverse, redundant servers (including network-­‐level redundancy, end-­‐node level redundancy and the implementation of a load balancing scheme where applicable) to ensure continued operation in the case of technical failure (widespread or local), or an extraordinary occurrence or circumstance beyond the control of the Registry Operator. Registry Operator’s emergency operations department shall be available at all times to respond to extraordinary occurrences.

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