Common use of Hot Line Clause in Contracts

Hot Line. Seller shall maintain a telephone hot line to which Buyer can report Service Level Commitment problems to Seller twenty-four (24) hours a day, seven (7) days a week, or obtain ongoing technical assistance as may be required for Buyer to understand and use the Databases. The hot line shall be available for live communication during Normal Working Hours. If unable to provide live communication for all or any portion of the remaining twenty-four (24) hours a day, Seller shall provide a telephone message recording device that will effectively record Buyer's reports.

Hot Line. Seller shall maintain a telephone "hot line to line" with which Buyer can report Service Level Commitment problems Program Errors to Seller twenty-four (24) hours a day, seven (7) days a week, or obtain ongoing technical assistance as may be required for Buyer to understand and use the DatabasesLicensed Software. The hot line shall be available for live communication during Normal Working HoursSeller’s normal prime shift period, Monday through Friday. If unable to provide live communication for all or any portion of the remaining twenty-four (24) hours a portion of the day, Seller shall provide a telephone message message-recording device that will effectively record Buyer's ’s reports.

Hot Line. Seller shall maintain a telephone "hot line to line" with which Buyer can report Service Level Commitment problems Program Errors to Seller twenty-four (24) hours a day, seven (7) days a week, or obtain ongoing technical assistance as may be required for Buyer to understand and use the DatabasesLicensed Software. The hot line shall be available for live communication during Normal Working HoursSeller's normal working hours. If unable to provide live communication for all or any portion of the remaining twenty-four (24) hours a day, Seller shall provide a telephone message recording device that which will effectively record Buyer's reports.

Hot Line. Seller shall maintain a telephone hot line to with which Buyer can report Service Level Commitment problems Program Errors to Seller twenty-four (24) hours a day, seven (7) days a week, or obtain ongoing technical assistance as may be required for Buyer to understand and use the DatabasesLicensed Software. The hot line shall be available for live communication during Normal Working Hours. If unable to provide live communication for all or any portion of the remaining twenty-four (24) hours a day, Seller shall provide a telephone message recording device that will effectively record Buyer's reports.