Common use of How to Report Possible Account Errors or Unauthorized Transactions Clause in Contracts

How to Report Possible Account Errors or Unauthorized Transactions. You may contact SoFi Bank at any time, by phone, email, internet, mobile application or regular mail, to inquire about or report a possible Unauthorized Transaction, account error, or suspicious activity, or to request documents regarding your Account. SoFi Bank Contact information can be found at xxx.xxxx.xxx/xxxxxxx‐us. Written information requests and reports relating to Account Errors, Unauthorized Transactions, account breaches or suspicious activity should include the following information: • Your full name and Account number (if any); • A clear description of the Account Error, Unauthorized Transaction or suspicious activity; • A description of any information or documents needed and an explanation for the request; and • If applicable, the dollar amount of any suspected error. If you notify us orally, we may require that you send us written confirmation of details of the incident within ten (10) Business Days.

How to Report Possible Account Errors or Unauthorized Transactions. You may contact SoFi Bank at any time, by phone, email, internet, mobile application or regular mail, to inquire about or report a possible Unauthorized Transaction, account error, or suspicious activity, or to request documents regarding your Account. SoFi Bank Contact information can be found at xxx.xxxx.xxx/xxxxxxx‐us. Written information requests and reports relating to Account Errors, Unauthorized Transactions, account breaches or suspicious activity should include the following information: • ● Your full name and Account number (if any); • ● A clear description of the Account Error, Unauthorized Transaction or suspicious activity; • ● A description of any information or documents needed and an explanation for the request; and • ● If applicable, the dollar amount of any suspected error. If you notify us orally, we may require that you send us written confirmation of details of the incident within ten (10) Business Days.

How to Report Possible Account Errors or Unauthorized Transactions. You may contact SoFi Bank Securities, at any time, by phone, email, internet, mobile application email or regular mail, to inquire about or report a possible Account Error, report an Unauthorized Transaction, account error, Transaction or suspicious activity, or to request documents regarding your Account. SoFi Bank Securities Contact information can be found at xxx.xxxx.xxx/xxxxxxx‐us. Written information requests and reports relating to Account Errors, Unauthorized Transactions, account breaches or suspicious activity should include the following information: • Your full name and Account number (if any); • A clear description of the Account Error, Unauthorized Transaction or suspicious activity; • A description of any information or documents needed and an explanation for the request; and • If applicable, the dollar amount of any suspected error. If you notify us orally, we may require that you send us written confirmation of details of the incident within ten (10) Business Days.

How to Report Possible Account Errors or Unauthorized Transactions. You may contact SoFi Bank at any time, time by phone, email, internetSoFi chat, mobile application or regular mail, to inquire about or report a possible Unauthorized Transaction, account error, or suspicious activity, or to request documents regarding your Account. SoFi Bank Contact information can be found at xxx.xxxx.xxx/xxxxxxx‐us. Written information requests and reports relating to Account Errors, Unauthorized Transactions, account breaches or suspicious activity should include the following information: • ● Your full name and Account number (if any); • ● A clear description of the Account Error, Unauthorized Transaction or suspicious activity; • ● A description of any information or documents needed and an explanation for the request; and • ● If applicable, the dollar amount of any suspected error. If you notify us orally, we may require that you send us written confirmation of details of the incident within ten (10) Business Days.