Account Inquiries and Disputes; Error Resolution. A. Responsibility to Review Account Statements and Safeguard your Account. It is your responsibility to review all Account Statements promptly upon receipt. You should contact SoFi Bank immediately at 1‐855‐456‐7634, or in writing at SoFi Bank, N.A., 0000 Xxxx Xxxxxxxxxx Xxxxxxx #000, Xxxxxxxxxx Xxxxxxx, Xxxx 00000 if you have any questions or concerns about the activity reflected on your Account Statement. We strongly encourage you to log into your Account regularly to review your transaction activity and immediately alert us about any transactions you don’t recognize. Such review should include any checks that have posted against your Account during the statement period. It is also your responsibility to take reasonable steps to protect the security of your SoFi Bank Account. You should store your SoFi Debit Card and your SoFi Checking Account checkbook securely, and you should not share your Account login information with others. Please note that if you give someone access to your SoFi Bank Account (for example, by giving them your SoFi Debit Card or login information) and they access or use your Account, you are responsible for any transactions made by them.
Account Inquiries and Disputes; Error Resolution. A. Responsibility to Review Account Statements and Safeguard your Account. It is your responsibility to review all Account Statements promptly upon receipt. You should contact SoFi Securities immediately if you have any questions or concerns about the activity reflected on your Account Statement. We strongly encourage you to log into your Account regularly to review your transaction activity and immediately alert us about any transactions you don’t recognize. Such review should include any checks that have posted against your Account during the statement period. It is also your responsibility to take reasonable steps to protect the security of your SoFi Money Account. You should store your SoFi Money Debit Card and your SoFi Money Account checkbook securely, and you should not share your Account login information with others. Please note that if you give someone access to your SoFi Money Account (for example, by giving them your Debit Card or login information) and they access or use your Account, you are responsible for any transactions made by them.
