Improvement of Services Quality. Service Provider acknowledges that the quality of Service Provider's performance of the Services can and will be improved during the Term and agrees that Service Provider will periodically (but not less than annually) report to DIR the efforts that Service Provider has undertaken in the preceding to generally improve the quality of Service Provider's performance. The preceding obligation is expressly in addition to Service Provider's efforts to improve Service Provider's performance as measured by the Service Levels in accordance with Exhibit 3. Service Provider shall improve the quality of the Services as provided above at no additional charge to DIR.
Appears in 6 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
