Common use of In Case of Errors or Questions About Your Electronic Fund Transfers Clause in Contracts

In Case of Errors or Questions About Your Electronic Fund Transfers. You must call us immediately if you think your statement or an ATM transaction receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after you receive the FIRST statement on which the problem or error appeared. 1. Tell us your name and account number; and 2. Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information; and 3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will send you a form you can use to make such written confirmation. See Section 12 of this agreement for our address, phone number and business days. We will tell you the results of our investigation within 10 business days, (20 business days for new accounts open less than 30 days) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days, (90 days for POS or Foreign Initiated Transfers or new accounts) to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 business days, (20 days for new accounts), for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we provisionally credit your account, we have the right to charge the amount of the credit back to your account if we determine there wasn’t an error, but only up to 60 calendar days after you told us abut your complaint or question. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we will be entitled to refuse to provisionally credit your account. If we decide that there was no error, we will send you a written explanation no later than the third business day after we finish our investigation. You may ask us for copies of the documents that we used in our investigation and we will furnish them to you. We may require payment of a nominal charge for copies. Errors include, but are not limited to, an unauthorized EFT, an incorrect EFT to or from your account(s) and omissions of an EFT affecting your account(s).

In Case of Errors or Questions About Your Electronic Fund Transfers. You must call us immediately In case of errors or questions about your Electronic Fund Transfers, call: 0-000-000-0000 and/or write to: Israel Discount Bank of New York 0000 Xxxxxx xx xxx Xxxxxxxx New York, NY 10036 Attn: [Your Account Officer] as soon as you can, if you think your statement or an ATM transaction receipt is wrong, or if you need more information about a transfer transaction listed on the statement or receipt. We must hear from you no later NO LATER than 60 days after we sent you receive the FIRST statement on which the problem or error appeared.. In your communication to us, be prepared to provide us with the following information: 1. Tell us your a. Your name and account number; and. 2. Describe b. A description of the error or the transfer you are unsure about about, and explain as clearly as you can why you believe it is an error or why you need more information; and. 3. Tell us the c. The dollar amount of the suspected error. If you tell initially provide this information to us orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will send you a form you can use to make such written confirmation. See Section 12 of this agreement for our address, phone number and business days. We will tell you the results of our investigation determine whether an error occurred within 10 business days, ten (20 10) business days for new accounts open less than 30 days) after we hear from you and will attempt to correct any error promptly. If we need more time, however, we may take up to 45 days, (90 days for POS or Foreign Initiated Transfers or new accounts) to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 ten (10) business days, (20 days for new accounts), for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we provisionally credit your account, we have the right to charge the amount of the credit back to your account if we determine there wasn’t an error, but only up to 60 calendar days after you told us abut your complaint or question. If we ask you to put your complaint or question in writing and we do not receive it within 10 ten (10) business days, we will be entitled to refuse to provisionally may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation no later than the third business day after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation investigation. Please note that our policy is to delay the availability of funds that you deposit into your account here at IDB Bank. During the delay, you may not withdraw the funds in cash and we will furnish them not use the funds to you. We may require payment of a nominal charge for copies. Errors include, but are not limited to, an unauthorized EFT, an incorrect EFT to or from your account(s) and omissions of an EFT affecting your account(s)pay checks that you have written.

In Case of Errors or Questions About Your Electronic Fund Transfers. You must call us immediately In case of errors or questions about your Electronic Fund Transfers, call: 0-000-000-0000 and/or write to: Israel Discount Bank of New York 000 Xxxxx Xxxxxx New York, NY 10017 Attn: [Your Account Officer] as soon as you can, if you think youthink your statement or an ATM transaction receipt is wrong, or if you ifyou need more information about a transfer transaction listed on the statement or receipt. We must hear from you no later NO LATER than 60 days after we sent you receive the FIRST statement on which the problem or error appeared.. In your communication to us, be prepared to provide us with the following information: 1. Tell us your a. Your name and account number; and. 2. Describe b. A description of the error or the transfer you are unsure about about, and explain as explainas clearly as you can why you believe it is an error anerror or why you need more information; and. 3. Tell us the c. The dollar amount of the suspected error. If you tell initially provide this information to us orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will send you a form you can use to make such written confirmation. See Section 12 of this agreement for our address, phone number and business days. We will tell you the results of our investigation determine whether an error occurred within 10 business days, ten (20 10) business days for new accounts open less than 30 days) after we hear from you and will attempt to correct any error promptly. If we Ifwe need more time, however, we may take up to 45 days, (90 days for POS or Foreign Initiated Transfers or new accounts) to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 ten (10) business days, (20 days for new accounts), for the amount you think is in errorthinkis inerror, so that sothat you will have the use of the money during the time it takes us to complete our investigation. If we provisionally credit your account, we have the right to charge the amount of the credit back to your account if we determine there wasn’t an error, but only up to 60 calendar days after you told us abut your complaint or question. If we ask you askyou to put your complaint or question in questionin writing and we do not receive it within 10 ten (10) business days, we will be entitled to refuse to provisionally may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results withinthree (3) business days after completing our investigation. If we decide that there was no error, we will send you sendyou a written explanation no later than the third business day after we finish our investigationexplanation. You may ask us mayask for copies of the documents that we used inour investigation. Please note that our policy is to delaythe availability of funds that you deposit into your account here at IDB Bank. During the delay, you may not withdraw the funds in our investigation and we cash andwe will furnish them not use the funds to you. We may require payment of a nominal charge for copies. Errors include, but are not limited to, an unauthorized EFT, an incorrect EFT to or from your account(s) and omissions of an EFT affecting your account(s)paychecks that you have written.

In Case of Errors or Questions About Your Electronic Fund Transfers. You must call us immediately ‌ In case of errors or questions about your Electronic Fund Transfers, call: 0-000-XXX-0000 and/or write to: Israel Discount Bank of New York 000 Xxxxx Xxxxxx New York, NY 10017 Attn: [Your Account Officer] as soon as you can, if you think your statement or an ATM transaction receipt is wrong, or if you need more information about a transfer transaction listed on the statement or receipt. We must hear from you no later NO LATER than 60 days after we sent you receive the FIRST statement on which the problem or error appeared.. In your communication to us, be prepared to provide us with the following information: 1. Tell us your a. Your name and account number; and. 2. Describe b. A description of the error or the transfer you are unsure about about, and explain as clearly as you can why you believe it is an error or why you need more information; and. 3. Tell us the c. The dollar amount of the suspected error. If you tell initially provide this information to us orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will send you a form you can use to make such written confirmation. See Section 12 of this agreement for our address, phone number and business days. We will tell you the results of our investigation determine whether an error occurred within 10 business days, ten (20 10) business days for new accounts open less than 30 days) after we hear from you and will attempt to correct any error promptly. If we need more time, however, we may take up to 45 days, (90 days for POS or Foreign Initiated Transfers or new accounts) to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 ten (10) business days, (20 days for new accounts), for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we provisionally credit your account, we have the right to charge the amount of the credit back to your account if we determine there wasn’t an error, but only up to 60 calendar days after you told us abut your complaint or question. If we ask you to put your complaint or question in writing and we do not receive it within 10 ten (10) business days, we will be entitled to refuse to provisionally may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation no later than the third business day after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation investigation. YOUR ABILITY TO WITHDRAW FUNDS FROM YOUR ACCOUNT (“FUNDS AVAILABILITY POLICY”)‌ Please note that our policy is to delay the availability of funds that you deposit into your account here at IDB Bank. During the delay, you may not withdraw the funds in cash and we will furnish them not use the funds to you. We may require payment of a nominal charge for copies. Errors include, but are not limited to, an unauthorized EFT, an incorrect EFT to or from your account(s) and omissions of an EFT affecting your account(s)pay checks that you have written.

In Case of Errors or Questions About Your Electronic Fund Transfers. You must call us immediately ‌ In case of errors or questions about your Electronic Fund Transfers, call: 0-000-000-0000 and/or write to: Israel Discount Bank of New York 0000 Xxxxxx xx xxx Xxxxxxxx New York, NY 10036 Attn: [Your Account Officer] as soon as you can, if you think your statement or an ATM transaction receipt is wrong, or if you need more information about a transfer transaction listed on the statement or receipt. We must hear from you no later NO LATER than 60 days after we sent you receive the FIRST statement on which the problem or error appeared.. In your communication to us, be prepared to provide us with the following information: 1. Tell us your a. Your name and account number; andnumber.‌ 2. Describe b. A description of the error or the transfer you are unsure about about, and explain as clearly as you can why you believe it is an error or why you need more information; and. 3. Tell us the c. The dollar amount of the suspected error. error.‌ If you tell initially provide this information to us orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will send you a form you can use to make such written confirmation. See Section 12 of this agreement for our address, phone number and business days. We will tell you the results of our investigation determine whether an error occurred within 10 business days, ten (20 10) business days for new accounts open less than 30 days) after we hear from you and will attempt to correct any error promptly. If we need more time, however, we may take up to 45 days, (90 days for POS or Foreign Initiated Transfers or new accounts) to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 ten (10) business days, (20 days for new accounts), for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we provisionally credit your account, we have the right to charge the amount of the credit back to your account if we determine there wasn’t an error, but only up to 60 calendar days after you told us abut your complaint or question. If we ask you to put your complaint or question in writing and we do not receive it within 10 ten (10) business days, we will be entitled to refuse to provisionally may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation no later than the third business day after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation investigation. YOUR ABILITY TO WITHDRAW FUNDS FROM YOUR ACCOUNT (“FUNDS AVAILABILITY POLICY”)‌ Please note that our policy is to delay the availability of funds that you deposit into your account here at IDB Bank. During the delay, you may not withdraw the funds in cash and we will furnish them not use the funds to you. We may require payment of a nominal charge for copies. Errors include, but are not limited to, an unauthorized EFT, an incorrect EFT to or from your account(s) and omissions of an EFT affecting your account(s)pay checks that you have written.

In Case of Errors or Questions About Your Electronic Fund Transfers. You must call In case of errors or questions about your electronic fund transfers, contact us immediately at the appropriate telephone number, e-mail address, and address listed below as soon as you can, if you think your statement or an ATM transaction receipt is wrong, wrong or if you need more information about a an electronic fund transfer listed on the statement or receipt. We must hear from you no later than 60 sixty (60) days after we sent you receive the FIRST statement on which the problem or error appeared. 1. Tell us your name full name, address, and account daytime phone number; and 2. Describe the error or the electronic fund transfer you are unsure about about, and explain as clearly as you can why you believe it is an error or why you need more information; and 3. Tell us the dollar amount of the suspected error. If you tell us orallyverbally, we may will require that you send us your complaint or question in writing within 10 ten (10) business days. We will send you a form you can use to make such written confirmation. See Section 12 of this agreement for our address, phone number and business days. 2. We will tell you the results of our investigation investigations within 10 business days, ten (20 10) business days for new accounts open less than 30 days) after we hear from you and will correct any error promptly. Where applicable, we will credit interest and refund any fees or charges imposed on your Account. If we need more time, however, we may take up to 45 days, forty-five (90 45) days for POS or Foreign Initiated Transfers or new accounts) to investigate your complaint or question. If we decide to do this, we will provisionally credit recredit your account Account within 10 ten (10) business days, (20 days for new accounts), for the amount you think is in error, error so that you will have the use of the money during the time it takes us to complete our investigation. If we provisionally credit your account, we have the right to charge the amount of the credit back to your account if we determine there wasn’t an error, but only up to 60 calendar days after you told us abut your complaint or question. If we ask you to put do not receive your complaint or question in writing and we do not receive it within 10 ten (10) business days, we will be entitled to refuse to provisionally credit not recredit your account 3. For errors involving transfers initiated outside the United States, the periods referred to above are twenty (20) business days instead of ten (10) business days and ninety (90) days instead of forty-five (45) days. 4. If we decide that there was no error, we will send you a written explanation no later than the third of our findings within three (3) business day days after we finish our investigation. You may ask us for copies of the documents that we used in our investigation and investigation. If we reversed your transaction, we will furnish them notify you that the recredited amount has been reversed and that we will honor up to the amount in dispute plus the available balance in your account and the available balance on your overdraft account (if applicable), without imposing any overdraft charges, any checks, drafts or other similar paper instruments and any preauthorized electronic fund transfers from your account for a period of five (5) business days after our notice of reversal is sent to you. 5. We may require payment For errors or questions, contact Cornerstone Credit Union at 815.235.5855, press 0 or 800.711.3277, press 0 between 9:30 a.m. and 5:00 p.m. Monday through Friday, 9:00 a.m. and 12:00 p.m. on Saturday with the exception of a nominal charge for copiesobserved holidays. Errors includeOr e-mail us at: xxxxxxxxx@xxxxxxxxxxxxx.xxx. Or write to us at: Cornerstone Credit Union, but are not limited toAttn: Member Services, an unauthorized EFT000 X Xxxxxxx Xx, an incorrect EFT to or from your account(s) and omissions of an EFT affecting your account(s)Freeport, IL 61032.