Common use of In Case of Errors or Questions About Your Electronic Funds Transfers Clause in Contracts

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If you think that an electronic transfer shown on your statement is incorrect, or if you need more information about a transfer, contact us at the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreement. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. If you tell us orally, we may require that you send us your complaint or question in writing‌ within 10 business days. We will tell you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-credit your account within 10 business days (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days) for the amount that you think is in error so that you will have use of the money during the time it takes us to complete our investigation.‌ If we ask you to put your complaint or question in writing, and we do not receive it within 10 business days, we are not required to provisionally credit your account.‌ Whether or not we decide there was an error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If you think that an electronic transfer shown on your statement is incorrect, or if you need more information about a transfer, contact us at the telephone number listed under the “HOW TO CONTACT US” US section at the end of this Agreement. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” INQUIRY at the end of this Agreement.‌ Agreement. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business days. We will tell you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-credit your account within 10 business days (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your VisaVISA® Debit Card and your account has been open at least 30 days) for the amount that you think is in error so that you will have use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your complaint or question in writing, and we do not receive it within 10 business days, we are not required to provisionally credit your account.‌ account. Whether or not we decide there was an error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask us for copies of the documents that we used in our investigation.‌ investigation. If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌credit.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If Telephone Customer Service at 0-000-000-0000, email us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx, or write to us at Netspend, X.X. Xxx 0000, Xxxxxx, XX 00000-0000, as soon as you can if you think that an electronic transfer shown on your Account statement or receipt is incorrect, wrong or if you need more information about a transfer, contact us at transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement or receipt. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 sixty (60) days after we sent you (or delivered through the OAC) the FIRST statement on which the problem or error appeared. In your communication to us, you will need to provide us with the following information: • Your name and Account number. • A description of the error or problem appearedthe transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • The dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business daysten (10) Business Days. We will tell determine whether an error occurred within ten (10) Business Days (twenty (20) Business Days for new Accounts) after we hear from you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any the error promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 ninety (90) days for POS new Accounts, point-of-sale, or foreign-initiated transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-provisionally credit your account Account within 10 business days ten (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days10) Business Days (twenty (20) Business Days for new Accounts) for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your questions or complaint or question in writing, writing and we do not receive it within 10 business daysten (10) Business Days, we are may not required to provisionally credit your account.‌ Whether or not Account. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business dayinvestigation. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transactionour error-resolution procedures, ask call us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌at 0-000-000-0000 or visit xxx.xxxxxxxxxxxxxxxxx.xxx.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If Telephone Customer Service at 0-000-000-0000, email us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxxxx.xxx, or write to us at Netspend, X.X. Xxx 0000, Xxxxxx, XX 00000-0000, as soon as you can if you think that an electronic transfer shown on your Account statement or receipt is incorrect, wrong or if you need more information about a transfer, contact us at transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement or receipt. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 sixty (60) days after we sent you (or delivered through the OAC) the FIRST statement on which the problem or error appeared. In your communication to us, you will need to provide us with the following information: • Your name and Account number. • A description of the error or problem appearedthe transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • The dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business daysten (10) Business Days. We will tell determine whether an error occurred within ten (10) Business Days (twenty (20) Business Days for new Accounts) after we hear from you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error the error, promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 ninety (90) days for POS new Accounts, point-of-sale, or foreign-initiated transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-provisionally credit your account Account within 10 business days ten (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days10) Business Days (twenty (20) Business Days for new Accounts) for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your questions or complaint or question in writing, writing and we do not receive it within 10 business daysten (10) Business Days, we are may not required to provisionally credit your account.‌ Whether or not Account. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business dayinvestigation. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transactionour error-resolution procedures, ask call us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌at 0-000-000-0000 or visit xxx.xxxxxxxxxxxxxxxxxxxx.xxx.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If you think that an electronic transfer shown on your periodic statement is incorrectwrong, or of if you need more information about a transfertransaction listed on it, contact call us at the telephone number listed under the “HOW TO CONTACT US” section (000) 000-0000, or write to us at the end of this AgreementUnited Local Credit Union, Attn: Member Services, 0000 X. Xxxxxx Xxxxxx, Xxxxxx, XX 00000, as soon as you can. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 sixty (60) days after we sent send you the FIRST periodic statement on which the problem or error appeared. You must: • Tell us your name and account number. • Describe the error or problem appearedthe transaction you are unsure about and explain, as clearly as you can, why you believe it is an error or why you need more information; and • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 ten (10) business days. If we ask you to put your complaint in writing and we do not receive it within ten (10) business days, we may not credit your account. We will tell you the results of our investigation determine whether an error occurred within 10 ten (10) business days (20 business days for accounts open with us less than 30 days) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-credit your account within 10 ten (10) business days (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days) for the amount that you think is in error so that you will have the use of the money during the time it takes us to complete our investigation.‌ If investigation. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we ask you may take up to put ninety (90) days to investigate your complaint or question in writing, and we do not receive it within 10 business daysquestion. For new accounts, we are not required may take up to provisionally twenty (20) business days to credit your account.‌ Whether or not account for the amount you think is in error. Your account is considered a “new account” for the first 30 days after the first deposit is made, unless you already have an established account with us before this account is opened. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after explanation. If we finish our investigationprovisionally credited your account, we will reverse the provisional credit and notify you of the date we reversed the credit and the amount of the debit. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌investigation.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If Telephone us at 0-000-000-0000 or write to us at Peoples Bank of Alabama, Online Banking Department, 0000 Xxxxxxxx Xxx XX, Xxxxxxx, XX 00000 as soon as you can, if you think that an electronic transfer shown on your deposit account statement is incorrect, wrong or if you need more information about a transfer, contact us at an Electronic Funds Transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. Tell us your name and deposit account number. Describe the error or problem appearedthe Electronic Funds Transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business daysten (10) Business Days. We will tell determine whether an error regarding an Electronic Funds Transfer occurred within ten (10) Business Days after we hear from you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error regarding an Electronic Funds Transfer promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or questionquestion regarding an Electronic Funds Transfer. If we decide to do this, we will re-credit your deposit account within 10 business days ten (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days10) Business Days for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your complaint or question in writing, writing and we do not receive it within 10 business daysten (10) Business Days, we are may decide not required to provisionally credit your account.‌ Whether deposit account. For errors involving Electronic Funds Transfers and new deposit accounts, we may take up to ninety (90) Business Days to investigate your complaint or not question and we may take up to twenty (20) Business Days to credit your deposit account for the amount you think is in error. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌investigation.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If In case of questions or errors about your electronic transfers, telephone us toll-free at 0-000-000-0000 or 0-000-000-0000 or write us at Essex Savings Bank, P.O. Box 950, Essex, Connecticut 06426, Attention Deposit Operations as soon as you can, if you think that an electronic transfer shown on your statement or receipt is incorrect, wrong or if you need more information about a transfer, contact us at transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement or receipt. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 days after we sent you send the FIRST statement on which the problem or error appeared. • Tell us your name and account number (if any). • Describe the error or problem appearedthe transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business days. We will tell you the results of our investigation determine whether an error occurred within 10 business days (20 business days for accounts open with us less than 30 days) after we hear from you and will correct any error promptly. (We may extend this time period to 20 business days if the error occurred within 30 days of the first deposit to your account.) If we need more time, ; however, we may take up to 45 days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question, for most types of errors. (If the complaint or question concerned a transaction that was initiated in a foreign country, a point of sale transaction, or a transaction that occurred within 30 days of the first deposit to your account, we may take up to 90 days to complete our investigation.) If we decide to do thistake this extra time to investigate, we will re-credit your account within 10 business days (20 business days if your account has been open with us less than the error occurred within 30 days, 5 days if your question involves unauthorized use of the first deposit of your Visa® Debit Card and your account has been open at least 30 daysaccount) for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your complaint or question in writing, writing and we do not receive it within 10 business days, we are may not required to provisionally credit your account.‌ Whether or not account. We will tell you the results within three business days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌investigation.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If In case of questions or errors about your electronic transfers, telephone us toll-free at 0-000-000-0000 or 0-000-000-0000 or write us at Error Resolution, Essex Savings Bank, P.O. Box 950, Essex, Connecticut 06426 as soon as you can, if you think that an electronic transfer shown on your statement or receipt is incorrect, wrong or if you need more information about a transfer, contact us at transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement or receipt. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 days after we sent you send the FIRST statement on which the problem or error appeared. • Tell us your name and account number (if any). • Describe the error or problem appearedthe transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business days. We will tell you the results of our investigation determine whether an error occurred within 10 business days (20 business days for accounts open with us less than 30 days) after we hear from you and will correct any error promptly. (We may extend this time period to 20 business days if the error occurred within 30 days of the first deposit to your account.) If we need more time, ; however, we may take up to 45 days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question, for most types of errors. (If the complaint or question concerned a transaction that was initiated in a foreign country, a point of sale transaction, or a transaction that occurred within 30 days of the first deposit to your account, we may take up to 90 days to complete our investigation.) If we decide to do thistake this extra time to investigate, we will re-credit your account within 10 business days (20 business days if your account has been open with us less than the error occurred within 30 days, 5 days if your question involves unauthorized use of the first deposit of your Visa® Debit Card and your account has been open at least 30 daysaccount) for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your complaint or question in writing, writing and we do not receive it within 10 business days, we are may not required to provisionally credit your account.‌ Whether or not account. We will tell you the results within three business days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌investigation.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If Telephone Customer Service at 0-000-000-0000, email us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx, or write to us at Netspend, X.X. Xxx 0000, Xxxxxx, XX 00000-0000, as soon as you can if you think that an electronic transfer shown on your Account statement or receipt is incorrect, wrong or if you need more information about a transfer, contact us at transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement or receipt. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 sixty (60) days after we sent you (or delivered through the OAC) the FIRST statement on which the problem or error appeared. In your communication to us, you will need to provide us with the following information: • Your name and Account number. • A description of the error or problem appearedthe transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • The dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business daysten (10) Business Days. We will tell determine whether an error occurred within ten (10) Business Days (twenty (20) Business Days for new Accounts) after we hear from you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error the error, promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 ninety (90) days for POS new Accounts, point-of-sale, or foreign-initiated transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-provisionally credit your account Account within 10 business days ten (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days10) Business Days (twenty (20) Business Days for new Accounts) for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your questions or complaint or question in writing, writing and we do not receive it within 10 business daysten (10) Business Days, we are may not required to provisionally credit your account.‌ Whether or not Account. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business dayinvestigation. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transactionour error-resolution procedures, ask call us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌at 0-000-000-0000 or visit xxx.xxxxxxxxxxxxxxxxx.xxx.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If Telephone Customer Service at 0-000-000-0000, email us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxx.xxx or write to us at Brink’s Money, X.X. Xxx 00000, Xxxxxx, XX 00000, as soon as you can if you think that an electronic transfer shown on your Savings Account statement is incorrect, wrong or if you need more information about a transfer, contact us at transfer listed on the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreementstatement. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 sixty (60) days after we sent you (or delivered through the OAC) the FIRST statement on which the problem or error appeared. In your communication to us, you will need to provide us with the following information: • Your name and Savings Account number. • A description of the error or problem appearedthe transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • The dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 business daysten (10) Business Days. We will tell determine whether an error occurred within ten (10) Business Days (twenty (20) Business Days for new Savings Accounts) after we hear from you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error the error, promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 ninety (90) days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 daysnew Savings Accounts) to investigate your complaint or question. If we decide to do this, we will re-provisionally credit your account Savings Account within 10 business days ten (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days10) Business Days (twenty (20) Business Days for new Savings Accounts) for the amount that you think is in error error, so that you will have the use of the money during the time it takes us to complete our investigation.‌ investigation. If we ask you to put your questions or complaint or question in writing, writing and we do not receive it within 10 business daysten (10) Business Days, we are may not required to provisionally credit your account.‌ Whether or not Account. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after we finish our investigationexplanation. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business dayinvestigation. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transactionour error-resolution procedures, ask call us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌at 1-855-627- 4657 or visit xxx.xxxxxxxxxxxxx.xxx.

In Case of Errors or Questions About Your Electronic Funds Transfers. ‌ If you think that an electronic transfer shown on your periodic statement is incorrectwrong, or of if you need more information about a transfertransaction listed on it, contact call us at the telephone number listed under the “HOW TO CONTACT US” section (000) 000-0000, or write to us at the end of this AgreementUnited Local Credit Union, Attn: Member Services, 0000 X. Xxxxxx Xxxxxx, Xxxxxx, XX 00000, as soon as you can. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement.‌ We must hear from you no later than 60 sixty (60) days after we sent send you the FIRST periodic statement on which the problem or error appeared. You must: • Tell us your name and account number. • Describe the error or problem appearedthe transaction you are unsure about and explain, as clearly as you can, why you believe it is an error or why you need more information; and • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing‌ writing within 10 ten (10) business days. If we ask you to put your complaint in writing and we do not receive it within ten (10) business days, we may not credit your account. We will tell you the results of our investigation determine whether an error occurred within 10 ten (10) business days (20 business days for accounts open with us less than 30 days) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 forty-five (45) days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-credit your account within 10 ten (10) business days (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days) for the amount that you think is in error so that you will have the use of the money during the time it takes us to complete our investigation.‌ If investigation. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we ask you may take up to put ninety (90) days to investigate your complaint or question in writing, and we do not receive it within 10 business daysquestion. For new accounts, we are not required may take up to provisionally twenty (20) business days to credit your account.‌ Whether or not account for the amount you think is in error. Your account is considered a “new account” for the first 30 days after the first deposit is made, unless you already have an established account with us before this account is opened. We will disclose the results within three (3) business days after completing our investigation. If we decide that there was an no error, we will send you a written explanation within 3 business days after explanation. If we finish our investigationprovisionally credited your account, we will reverse the provisional credit and notify you of the date we reversed the credit and the amount of the debit. You may ask us for copies of the documents that we used in our investigation.‌ If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit.‌ HOW TO CONTACT US‌ If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us at the phone number listed below or write to us at the address listed below. You should also call us or write to the address listed below if you believe a transfer has been made using information from your check without your permission.‌ Write to us or visit us at Mocse Federal Credit Union 0000 Xxxxxx Xxxx‌ Xxxxxxx, CA 95355 Telephone us at‌ (000) 000-0000 (000) 00-XXXXX Fax us at (000) 000-0000 WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY‌  Your Name‌  Your Account Number  The date of the questioned transaction  The dollar amount of the suspected error  A description of the error or transaction you are not sure about.  Your explanation, if you can provide one, of why you believe there is an error  If you need more information about a transaction, ask us for clarification. Proceed with Enrollment for Internet Banking and Bill Payment Service.‌‌‌ By clicking the "I agree" button below you represent that you are the owner of an Eligible Account to be enrolled in the Service and/or have been authorized by the owner to enroll for the Service. Clicking on the “I Agree” button also indicates your acceptance of the terms and conditions of this Agreement in this electronic format.‌ (If you do not agree, choose cancel below.)‌investigation.