Common use of Initial Contact Clause in Contracts

Initial Contact. The MCO shall contact the member (face-to-face or via telephone) within three (3) calendar days of enrollment to: i. Welcome the member to the MCO; ii. Make certain that any services needed to assure the member’s health, safety and well-being are authorized; iii. Provide the member with immediate information about how to contact the MCO for needed services; iv. Review the stability of current supports in order to identify the services and supports necessary to sustain the member in his/her current living arrangement; and v. Schedule a face-to-face contact with the IDT and member.

Initial Contact. The MCO shall contact the member (face-to-face or via telephone) within three (3) calendar days of enrollment to: i. Welcome the member to the MCO; ii. Make certain that any services needed to assure the member’s health, safety and well-being are authorized; iii. Provide the member with immediate information about how to contact the MCO for needed services;; and iv. Review the stability of current supports in order to identify the services and supports necessary to sustain the member in his/her current living arrangement; and v. Schedule a face-to-face contact with the IDT and member.

Initial Contact. The MCO shall contact the member (face-to-face or via telephone) within three (3) calendar days of enrollment to: i. Welcome the member to the MCO; ii. Make certain that any services needed to assure the member’s health, safety and well-well being are authorized; iii. Provide the member with immediate information about how to contact the MCO for needed services;; and iv. Review the stability of current supports in order to identify the services and supports necessary to sustain the member in his/her current living arrangement; and v. Schedule a face-to-face contact with the IDT and member.