Common use of INSTALLATION SERVICES AND CLINICAL EDUCATION FOR SOFTWARE UPGRADES AND UPDATES Clause in Contracts

INSTALLATION SERVICES AND CLINICAL EDUCATION FOR SOFTWARE UPGRADES AND UPDATES. 2.1. Philips will install the upgrades or updates that Customer is entitled to receive under this Agreement either on- site or remotely, at Philips sole discretion, at a mutually agreeable time. Update or upgrade installation and clinical support of the installation shall take place during standard onsite response hours, Monday through Friday between 8:00 AM and 5:00 PM local time, excluding Philips observed holidays. 2.2. Prior to the installation, Philips will specify the clinical support or clinical education that Customer is entitled to receive to support the software and/or hardware upgrade. Scope, duration, and delivery methodology of the clinical support of the installation or clinical education will vary by upgrade, update, or fix and will be defined by Philips at Philips’ sole discretion. If Customer requires additional clinical services, then Philips will provide such services to Customer at Philips’ then current labor and material rates. Clinical support at the installation will be provided in support of the new software revision installation and does not include end-user clinical education.

INSTALLATION SERVICES AND CLINICAL EDUCATION FOR SOFTWARE UPGRADES AND UPDATES. 2.1. 2.1 Philips will install the upgrades or updates that Customer is entitled to receive under this Agreement either on- site or remotely, at Philips sole discretion, at a mutually agreeable time. Update or upgrade installation and clinical support of the installation shall take place during standard onsite response hours, Monday through Friday between 8:00 AM and 5:00 PM local time, excluding Philips observed holidays. 2.2. 2.2 Prior to the installation, Philips will specify the clinical support or clinical education that Customer is entitled to receive to support the software and/or hardware upgrade. Scope, duration, and delivery methodology of the clinical support of the installation or clinical education will vary by upgrade, update, or fix and will be defined by Philips at Philips’ sole discretion. If Customer requires additional clinical services, then Philips will provide such services to Customer at Philips’ then current labor and material rates. Clinical support at the installation will be provided in support of the new software revision installation and does not include end-user clinical education.installation