Investigation and Correction Sample Clauses
Investigation and Correction. A Member will promptly investigate and correct each failure to meet the Service Levels by: (a) promptly initiating problem investigations; (b) promptly reporting problems and findings to Hedera DevOps; (c) correcting problems and meeting or restoring Service Levels as soon as practicable; (d) advising Hedera of the root cause of problems and the status of remedial efforts being undertaken with respect to such problems; (e) providing evidence to Hedera that the causes of such problems have been or will be corrected; and (f) making written recommendations to Hedera for improvements.
Investigation and Correction. CGI may investigate and correct breaches of warranty at CGI’s offices to the extent possible. If Customer requires CGI to travel to Customer’s place of business to correct a breach of warranty that could have reasonably been corrected at CGI’s place of business, Customer will reimburse CGI for Reimbursable Travel Expenses of CGI’s personnel in accordance with Section 8.F. of Appendix A of the DIR Contract No. DIR-TSO-2567. If a reported breach of warranty is attributable to a cause other than a breach of the applicable CGI warranty, then CGI will be entitled to payment for its investigation and correction efforts on a time and materials basis at the rates set forth in DIR Contract No. DIR-TSO-2567, Appendix C and applicable to the Statement of Work.
Investigation and Correction. EDS will use reasonable efforts to investigate the facts and circumstances related to the suspected System Error. HCCC will cooperate fully with EDS' investigation. If this investigation reveals the existence of a System Error, EDS will correct the System Error or provide a workaround or alternative solution acceptable to HCCC. A schedule for correcting each System Error and its priority in relation to the completion of any other reported error will be mutually agreed upon by the HCCC Manager and the Account Manager.
Investigation and Correction. The Awarded Bidder must promptly investigate and correct each failure to meet the service levels (whether or not such failure constitutes a service level default) by: