Common use of INVOCATION OF THE BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN Clause in Contracts

INVOCATION OF THE BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN. In the event of a complete loss of service or in the event of a Disaster, the Supplier shall immediately invoke the BCDR Plan (and shall inform the Customer promptly of such invocation). In all other instances the Supplier shall only invoke or test the BCDR Plan with the prior consent of the Customer. Following a request from the Customer, the Supplier shall provide a written incident report and the BCDR Plan review following a plan invocation, but in any event within twenty (20) Working Days of full business recovery. SCHEDULE 6: SERVICE LEVELS AND SERVICE CREDITS SCOPE This Schedule sets out the Service Levels which the Supplier is required to achieve when delivering the Services, the mechanism by which Service Failures will be managed and the method by which the Supplier's performance of the Services by the Supplier will be monitored. This Schedule comprises: Part A: Service Levels; APPENDIX: 2Part A - Service Levels and Service Credits; and APPENDIX: 3Part B: Performance Monitoring.

INVOCATION OF THE BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN. In the event of a complete loss of service or mobility to provide goods or in the event of a Disaster, the Supplier shall immediately invoke the BCDR Plan (and shall inform the Customer promptly of such invocation). In all other instances the Supplier shall only invoke or test the BCDR Plan with the prior consent of the Customer. Following a request from the Customer, the Supplier shall provide a written incident Incident report and the BCDR Plan review following a plan invocation, but in any event within twenty (20) Working Days of full business recovery. SCHEDULE 6: 6 - SERVICE LEVELS AND SERVICE CREDITS SCOPE This Schedule sets out the Service Levels which the Supplier is required to achieve when delivering the Servicesservices, the mechanism by which Service Failures will be managed and the method by which the Suppliersupplier's performance of the Services services by the Supplier supplier will be monitored. This Schedule schedule comprises: Part A: Service Levels; APPENDIX: 2Part Appendix to Part A - Service Levels and Service Credits; and APPENDIX: 3Part Part B: Performance Monitoring.

INVOCATION OF THE BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN. In the event of a complete loss of service or in the event of a Disaster, the Supplier shall immediately invoke the BCDR Plan (and shall inform the Customer promptly of such invocation). In all other instances the Supplier shall only invoke or test the BCDR Plan with the prior consent of the Customer. Following a request from the Customer, the Supplier shall provide a written incident report and the BCDR Plan review following a plan invocation, but in any event within twenty (20) Working Days of full business recovery. SCHEDULE 65: SERVICE LEVELS AND SERVICE CREDITS SCOPE This Schedule 5 sets out the Service Levels which the Supplier is required to achieve when delivering the Services, the mechanism by which Service Failures will be managed and the method by which the Supplier's performance of the Services by the Supplier will be monitored. This Schedule comprises: Part A: Service Levels; APPENDIX: 2Part 1Part A - Service Levels and Service Credits; and APPENDIX: 3Part 2Part B: Performance Monitoring.

INVOCATION OF THE BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN. In the event of a complete loss of service or in the event of a Disaster, the Supplier shall immediately invoke the BCDR Plan (and shall inform the Customer promptly of such invocation). In all other instances the Supplier shall only invoke or test the BCDR Plan with the prior consent of the Customer. Following a request from the Customer, the Supplier shall provide a written incident report and the BCDR Plan review following a plan invocation, but in any event within twenty (20) Working Days of full business recovery. SCHEDULE 6: SERVICE LEVELS AND LEVELS, SERVICE CREDITS and Performance Monitoring SCOPE This Schedule 6 (Service Levels, Service Credits and Performance Monitoring) sets out the Service Levels which the Supplier is required to achieve when delivering the Services, the mechanism by which Service Failures will be managed and the method by which the Supplier's performance of the Services by the Supplier will be monitored. This Schedule comprises: Part A: Service Levels; APPENDIX: 2Part Appendix to Part A - Service Levels and Service Credits; and APPENDIX: 3Part Part B: Performance Monitoring.

INVOCATION OF THE BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN. In the event of a complete loss of service or in the event of a Disaster, the Supplier shall immediately invoke the BCDR Plan (and shall inform the Customer promptly of such invocation). In all other instances the Supplier shall only invoke or test the BCDR Plan with the prior consent of the Customer. Following a request from the Customer, the Supplier shall provide a written incident Incident report and the BCDR Plan review following a plan invocation, but in any event within twenty (20) Working Days of full business recovery. SCHEDULE 6: 5 SERVICE LEVELS AND SERVICE CREDITS SCOPE This Schedule sets out the Service Levels which the Supplier is required to achieve when delivering the Services, the mechanism by which Service Level Failures will be managed and the method by which the Supplier's performance of the Services by the Supplier will be monitored. This Schedule comprises: Part A: Service Levels; APPENDIX: 2Part Appendix to Part A - Service Levels and Service Credits; and APPENDIX: 3Part Part B: Performance Monitoring.