Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is provided (1) Business Day from error identified. Invoices must be accurate. The accuracy of the information provided on the using entity invoice. The Contractor shall monitor and report on a quarterly basis the metric to provide reporting model to reflect using entity notification date of invoice error less the date from Contractor supplying corrected invoice. Before and After Invoice documentation to be provided for validation purposes. Performance Standard: (1) Business Day from error identified The target: Same Business Day from error identified
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is provided (1) Business Day from error identifiedidentified for 100.0% of invoice corrections. Invoices must be accurate. The accuracy of the information provided on the using entity invoice. The Contractor shall monitor and report on a quarterly Quarterly basis the metric to provide Provide reporting model to reflect using entity notification date of invoice error less the date from Contractor supplying corrected invoice. Before and After Invoice documentation to be provided for validation purposes. Performance Standard: 100% of invoices corrected within (1) Business Day from error identified The target: Same 100% of invoices corrected within same Business Day from error identified
Appears in 1 contract
Samples: Professional Services
Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is provided (1) Business Day from error identified. Invoices must be accurate. The accuracy of the information provided on the using entity invoice. The Contractor shall monitor and report on a quarterly Quarterly basis the metric to provide Provide reporting model to reflect using entity notification date of invoice error less the date from Contractor supplying corrected invoice. Before and After Invoice documentation to be provided for validation purposes. Performance Standard: (1) Business Day from error identified The target: Same Business Day from error identified
Appears in 1 contract
Samples: Master Services Agreement