Error If the reason for the interruption/disturbance is an Error in the Software as set out in Part 2, Section 2.2, Exasol provides a Qualified Error Report during the course of Incident Management; however, error correction is not a subject of Incident Management but of Maintenance. The preparation of the Qualified Error Report may require the assistance of Customer (e.g. provision of client-logs, provision of the session- ID).
Errors State Street shall assume no responsibility for failure to detect any erroneous payment order provided that State Street complies with the payment order instructions as received and State Street complies with the Security Procedure. The Security Procedure is established for the purpose of authenticating payment orders only and not for the detection of errors in payment orders.
