Common use of IXC Access to Trouble Clause in Contracts

IXC Access to Trouble. Ticketing System IXC will be provided access by PSI to any trouble tickets related to the service provided to IXC, IXC Resellers and their end customers, as soon as the technology is available to PSI. If additional programming is required to deliver this functionality, it will be costed out and provided to IXC in advance. The trouble ticketing system should provide designated IXC contacts with automatic access to the trouble tickets via web interfaces. PSI Backbone status information should also be made available to IXC Reseller contacts requesting same via the same interfaces. PSI is to work with IXC to integrate trouble ticketing systems and processes as much as reasonably possible.

IXC Access to Trouble. Ticketing System IXC will be provided access by PSI to any trouble tickets related to the service provided to IXC, IXC Resellers and their end customers, as soon as the technology is available to PSI. If additional programming is required to deliver this functionality, it will be costed out and provided to IXC in advance. The trouble ticketing system should provide designated IXC contacts with automatic access to the trouble tickets via web interfaces. interfaces PSI Backbone status information should also be made available to IXC Reseller contacts requesting same via the same interfaces. interfaces PSI is to work with IXC to integrate trouble ticketing systems and processes as much as reasonably possible.