Late Fees and Collections. If your entire xxxx amount is not paid by the due date, you will be charged a late payment penalty of five percent (5%) of the original invoiced amount exclusive of any portion of your invoice to which a prior late fee has already been applied. The Late Payment Penalty will not apply to eligible low-income customers identified by the Low-Income List Administrator (XXXX). If you are unable to pay your xxxx by the due date, please contact Stream at the number(s) listed in Section 1 of this Agreement. Stream encourages you to request and obtain additional information about the following payment alternatives offered by Stream: (i) Average Billing; (ii) Automated Bank Draft; (iii) and Xxxx Payment Assistance. Please call us if you anticipate having difficulty paying your xxxx by the due date. You may be eligible for payment assistance or a deferred payment plan. The Disconnect Recovery Charge will be assessed on your account if you do not pay the past due amount before the date your service is subject to disconnection as stated on your disconnection notice, regardless of an extension on your account for any reason, including your eligibility for payment assistance or a deferred payment plan. Stream will charge twenty-five dollars ($25.00) for each payment transaction that has returned unpaid or not processed including (i) returned checks, (ii) returned electronic fund transfers and (iii) rejected credit card transactions. This charge will be reflected as Returned Payment Charge on your monthly xxxx, if applicable. Customer agrees that Stream, in its discretion, may transfer any balance owed by Customer from another account with Stream to customer's xxxx covered by this agreement, and that said amounts will be billed to customer under this account. Customer also understands and agrees that if the Customer has multiple accounts with Stream, that Stream may, at its sole discretion, issue separate bills and notices (including Disconnection Notices) to the Customer for each account the Customer holds with Stream. Stream may also charge a $10 Disconnect Notice Fee each time we send you a disconnection notice and a $30 Disconnect Recovery Charge if you fail to pay the past due amount by the expiration date of any disconnection notice issued by Stream. Customer agrees to remit separate payment for each account in lieu of a single payment covering multiple accounts and understands that failure to render separate payment(s) for each invoiced account could result in delays in the receipt and/or processing of the Customer's payment thereby further resulting in late fee(s) and/or Disconnection of Service. In the event of the assessment of a late fee or disconnection or disruption of service, or any other harm (whether actual, financial, incidental or otherwise) resulting from Customer's failure to issue separate payment, Customer agrees to hold Stream harmless from any and all liability and damages. As a Stream customer, you agree that Stream may email important information to you such as notifications of the pending expiration of your contract, rate offers, etc. In the event that Customer defaults in the prompt payment of amounts due under this Agreement and such indebtedness is placed in the hands of an attorney or collection agent for collection, or suit is brought on same, or the same is collected through probate, bankruptcy or other judicial proceedings, then Customer agrees to pay reasonable fees and expenses (including attorney fees) incurred by Stream or the attorney/collection agent in the collection of such indebtedness.
Appears in 1 contract
Samples: Terms of Service Agreement
Late Fees and Collections. If your entire xxxx amount is not paid by the due date, you will be charged a late payment penalty of five percent (5%) of the original invoiced amount exclusive of any portion of your invoice to which a prior late fee has already been applied. The Late Payment Penalty will not apply to eligible low-income customers identified by the Low-Low- Income List Administrator (XXXX). If you are unable to pay your xxxx by the due date, please contact Stream at the number(s) listed in Section 1 of this Agreement. Stream encourages you to request and obtain additional information about the following payment alternatives offered by Stream: (i) Average Billing; (ii) Automated Bank Draft; (iii) and Xxxx Payment Assistance. Please call us if you anticipate having difficulty paying your xxxx by the due date. You may be eligible for payment assistance or a deferred payment plan. The Disconnect Recovery Charge will be assessed on your account if you do not pay the past due amount before the date your service is subject to disconnection as stated on your disconnection notice, regardless of an extension on your account for any reason, including your eligibility for payment assistance or a deferred payment plan. Stream will charge twenty-five dollars ($25.00) for each payment transaction that has returned unpaid or not processed including (i) returned checks, (ii) returned electronic fund transfers and (iii) rejected credit card transactions. This charge will be reflected as Returned Payment Charge on your monthly xxxx, if applicable. Customer agrees that Stream, in its discretion, may transfer any balance owed by Customer from another account with Stream to customer's xxxx covered by this agreement, and that said amounts will be billed to customer under this account. Customer also understands and agrees that if the Customer has multiple accounts with Stream, that Stream may, at its sole discretion, issue separate bills and notices (including Disconnection Notices) to the Customer for each account the Customer holds with Stream. Stream may also charge a $10 Disconnect Notice Fee each time we send you a disconnection notice and a $30 Disconnect Recovery Charge if you fail to pay the past due amount by the expiration date of any disconnection notice issued by Stream. Customer agrees to remit separate payment for each account in lieu of a single payment covering multiple accounts and understands that failure to render separate payment(s) for each invoiced account could result in delays in the receipt and/or processing of the Customer's payment thereby further resulting in late fee(s) and/or Disconnection of Service. In the event of the assessment of a late fee or disconnection or disruption of service, or any other harm (whether actual, financial, incidental or otherwise) resulting from Customer's failure to issue separate payment, Customer agrees to hold Stream harmless from any and all liability and damages. As a Stream customer, you agree that Stream may email important information to you such as notifications of the pending expiration of your contract, rate offers, etc. In the event that Customer defaults in the prompt payment of amounts due under this Agreement and such indebtedness is placed in the hands of an attorney or collection agent for collection, or suit is brought on same, or the same is collected through probate, bankruptcy or other judicial proceedings, then Customer agrees to pay reasonable fees and expenses (including attorney fees) incurred by Stream or the attorney/collection agent in the collection of such indebtedness.
Appears in 1 contract
Samples: Terms of Service Agreement
Late Fees and Collections. If Except for a Customer whose name is on the xxxx and who is Texas Lite-Up qualified, if your entire xxxx amount is not paid by the due date, you will be charged a late payment penalty fee of five percent (5%) of the original invoiced amount exclusive of any portion of your invoice to which a prior late fee has already been applied. The Late Payment Penalty will not apply to eligible low-income customers identified by the Low-Income List Administrator (XXXX). If you are unable to pay your xxxx by the due date, please contact Stream at the number(s) listed in Section 1 of this Agreement. Stream encourages you to request and obtain additional information about the following payment alternatives offered by Stream: (i) Average Billing; (ii) Automated Bank Draft; (iii) and Xxxx Payment Assistance. Please call us ; and (iv) Low Income Discount (if you anticipate having difficulty paying your xxxx by the due date. You may be eligible for payment assistance or a deferred payment plan. The Disconnect Recovery Charge will be assessed on your account if you do not pay the past due amount before the date your service is subject to disconnection as stated on your disconnection notice, regardless of an extension on your account for any reason, including your eligibility for payment assistance or a deferred payment planlegislative funding available). Stream will charge twenty-five dollars ($25.00) for each payment transaction that has returned unpaid or not processed due to insufficient funds including (i) returned checks, (ii) returned electronic fund transfers and (iii) rejected credit card transactions. This charge will be reflected as Returned Payment Charge on your monthly xxxx, if applicable. Customer agrees that Stream, in its discretion, may transfer any balance owed by Customer from another account with Stream to customer's xxxx covered by this agreement, and that said amounts will be billed to customer under this account. Customer also understands and agrees that if the Customer has multiple accounts with Stream, that Stream may, at its sole discretion, issue separate bills and notices (including Disconnection Notices) to the Customer for each account the Customer holds with Stream. Stream may also charge a $10 Disconnect Notice Fee each time we send you a disconnection notice and a $30 Disconnect Recovery Charge if you fail to pay the past due amount by the expiration date of any disconnection notice issued by Stream. Customer agrees to remit separate payment for each account in lieu of a single payment covering multiple accounts and understands that failure to render separate payment(s) for each invoiced account could result in delays in the receipt and/or processing of the Customer's payment thereby further resulting in late fee(s) and/or Disconnection of Service. In the event of the assessment of a late fee or disconnection or disruption of service, or any other harm (whether actual, financial, incidental or otherwise) resulting from Customer's failure to issue separate payment, Customer agrees to hold Stream harmless from any and all liability and damages. As a Stream customer, you agree that Stream may email important information to you such as notifications of the pending expiration of your contract, rate offers, etc. Stream will not share your email address or allow third parties to send information to you using any information gathered from your relationship with Stream as a customer. In the event that Customer defaults in the prompt payment of amounts due under this Agreement and such indebtedness is placed in the hands of an attorney or collection agent for collection, or suit is brought on same, or the same is collected through probate, bankruptcy or other judicial proceedings, then Customer agrees to pay reasonable fees and expenses (including attorney fees) incurred by Stream or the attorney/collection agent in the collection of such indebtedness.
Appears in 1 contract
Samples: Terms of Service Agreement
Late Fees and Collections. If Except for a Customer whose name is on the bill and who is Texas Lite-Up qualified, if your entire xxxx bill amount is not paid by the due date, you will be charged a late payment penalty fee of five percent (5%) of the original invoiced amount exclusive of any portion of your invoice to which a prior late fee has already been applied. The Late Payment Penalty will not apply to eligible low-income customers identified by the Low-Income List Administrator (XXXX). If you are unable to pay your xxxx bill by the due date, please contact Stream at the number(s) listed in Section 1 of this Agreement. Stream encourages you to request and obtain additional information about the following payment alternatives offered by Stream: (i) Average Billing; (ii) Automated Bank Draft; (iii) and Xxxx Bill Payment Assistance. Please call us ; and (iv) Low Income Discount (if you anticipate having difficulty paying your xxxx by the due date. You may be eligible for payment assistance or a deferred payment plan. The Disconnect Recovery Charge will be assessed on your account if you do not pay the past due amount before the date your service is subject to disconnection as stated on your disconnection notice, regardless of an extension on your account for any reason, including your eligibility for payment assistance or a deferred payment planlegislative funding available). Stream will charge twenty-five dollars ($25.00) for each payment transaction that has returned unpaid or not processed due to insufficient funds including (i) returned checks, (ii) returned electronic fund transfers and (iii) rejected credit card transactions. This charge will be reflected as Returned Payment Charge on your monthly xxxx, if applicable. Customer agrees that Stream, in its discretion, may transfer any balance owed by Customer from another account with Stream to customer's xxxx bill covered by this agreement, and that said amounts will be billed to customer under this account. Customer also understands and agrees that if the Customer has multiple accounts with Stream, that Stream may, at its sole discretion, issue separate bills and notices (including Disconnection Notices) to the Customer for each account the Customer holds with Stream. Stream may also charge a $10 Disconnect Notice Fee each time we send you a disconnection notice and a $30 Disconnect Recovery Charge if you fail to pay the past due amount by the expiration date of any disconnection notice issued by Stream. Customer agrees to remit separate payment for each account in lieu of a single payment covering multiple accounts and understands that failure to render separate payment(s) for each invoiced account could result in delays in the receipt and/or processing of the Customer's payment thereby further resulting in late fee(s) and/or Disconnection of Service. In the event of the assessment of a late fee or disconnection or disruption of service, or any other harm (whether actual, financial, incidental or otherwise) resulting from Customer's failure to issue separate payment, Customer agrees to hold Stream harmless from any and all liability and damages. As a Stream customer, you agree that Stream may email important information to you such as notifications of the pending expiration of your contract, rate offers, etc. Stream will not share your email address or allow third parties to send information to you using any information gathered from your relationship with Stream as a customer. In the event that Customer defaults in the prompt payment of amounts due under this Agreement and such indebtedness is placed in the hands of an attorney or collection agent for collection, or suit is brought on same, or the same is collected through probate, bankruptcy or other judicial proceedings, then Customer agrees to pay reasonable fees and expenses (including attorney fees) incurred by Stream or the attorney/collection agent in the collection of such indebtedness.
Appears in 1 contract
Samples: Terms of Service Agreement