Common use of Liaison and compliance Clause in Contracts

Liaison and compliance. 18.1 The Provider must: liaise with and provide information to the Department, or any other person nominated by the Department, as reasonably requested by the Department; immediately comply with all of the Department’s reasonable requests; and immediately Notify the Department of any matter or incident that could be damaging to the reputation of the Provider or the Department, or how the Services are perceived publicly, should it become publicly known. 18.2 The Department and the Provider may respectively nominate, from time to time, a Relationship Manager and a Contact Person. 18.3 The day to day management of, and communication under, this Agreement: is to be handled by the Relationship Manager and the Contact Person or their delegates; and may be undertaken by the Relationship Manager and the Contact Person or their delegates by means of electronic mail. 18.4 The Provider must ensure that it has a valid electronic mail address for the Contact Person, and any other relevant Personnel, so as to facilitate the day to day management of the Services and communication between it and the Department. 18.5 The Provider must provide all reasonable assistance to the Commonwealth in relation to the Social Security Appeals Process including ensuring the availability of its Personnel, agents and Subcontractors to appear at hearings (including appeals to any court) and to provide witness or other statements as required by the Department. 18.6 The Provider must notify DHS, in a manner consistent with any Guidelines, of any change in the circumstances of a Participant within five Business Days of becoming aware of the change in circumstances. 18.7 The Provider must respond within five Business Days to any requests for information by DHS or the Department about any change in circumstances referred to in clause 18.6.

Liaison and compliance. ‌ 18.1 The Provider must: liaise with and provide information to the Department, or any other person nominated by the Department, as reasonably requested by the Department; immediately comply with all of the Department’s reasonable requests; and immediately Notify the Department of any matter or incident that could be damaging to the reputation of the Provider or the Department, or how the Services are perceived publicly, should it become publicly known. 18.2 The Department and the Provider may respectively nominate, from time to time, a Relationship Manager and a Contact Person. 18.3 The day to day management of, and communication under, this Agreement: is to be handled by the Relationship Manager and the Contact Person or their delegates; and may be undertaken by the Relationship Manager and the Contact Person or their delegates by means of electronic mail. 18.4 The Provider must ensure that it has a valid electronic mail address for the Contact Person, and any other relevant Personnel, so as to facilitate the day to day management of the Services and communication between it and the Department. 18.5 The Provider must provide all reasonable assistance to the Commonwealth in relation to the Social Security Appeals Process including ensuring the availability of its Personnel, agents and Subcontractors to appear at hearings (including appeals to any court) and to provide witness or other statements as required by the Department. 18.6 The Provider must notify DHSServices Australia, in a manner consistent with any Guidelines, of any change in the circumstances of a Participant within five Business Days of becoming aware of the change in circumstances. 18.7 The Provider must respond within five Business Days to any requests for information by DHS Services Australia or the Department about any change in circumstances referred to in clause 18.6.

Liaison and compliance. ‌ 18.1 The Provider must: liaise with and provide information to the Department, or any other person nominated by the Department, as reasonably requested by the Department; immediately comply with all of the Department’s reasonable requests; and immediately Notify the Department of any matter or incident that could be damaging to the reputation of the Provider or the Department, or how the Services are perceived publicly, should it become publicly known. 18.2 The Department and the Provider may respectively nominate, from time to time, a Relationship an Account Manager and a Contact Person. 18.3 The day to day management of, and communication under, this Agreement: is to be handled by the Relationship Account Manager and the Contact Person or their delegates; and may be undertaken by the Relationship Account Manager and the Contact Person or their delegates by means of electronic mail. 18.4 The Provider must ensure that it has a valid electronic mail address for the Contact Person, and any other relevant Personnel, so as to facilitate the day to day management of the Services and communication between it and the Department. 18.5 The Provider must provide all reasonable assistance to the Commonwealth in relation to the Social Security Appeals Process including ensuring the availability of its Personnel, agents and Subcontractors to appear at hearings (including appeals to any court) and to provide witness or other statements as required by the Department. 18.6 The Provider must notify DHS, in a manner consistent with any Guidelines, of any change in the circumstances of a Participant within five Business Days of becoming aware of the change in circumstances.circumstances.‌ 18.7 The Provider must respond within five Business Days to any requests for information by DHS or the Department about any change in circumstances referred to in clause 18.6.

Liaison and compliance. ‌ 18.1 The Provider must: liaise with and provide information to the Department, or any other person nominated by the Department, as reasonably requested by the Department; immediately comply with all of the Department’s reasonable requests; and immediately Notify the Department of any matter or incident that could be damaging to the reputation of the Provider or the Department, or how the Services are perceived publicly, should it become publicly known. 18.2 The Department and the Provider may respectively nominate, from time to time, a Relationship Manager and a Contact Person. 18.3 The day to day management of, and communication under, this Agreement: is to be handled by the Relationship Manager and the Contact Person or their delegates; and may be undertaken by the Relationship Manager and the Contact Person or their delegates by means of electronic mail. 18.4 The Provider must ensure that it has a valid electronic mail address for the Contact Person, and any other relevant Personnel, so as to facilitate the day to day management of the Services and communication between it and the Department. 18.5 The Provider must provide all reasonable assistance to the Commonwealth in relation to the Social Security Appeals Process including ensuring the availability of its Personnel, agents and Subcontractors to appear at hearings (including appeals to any court) and to provide witness or other statements as required by the Department. 18.6 The Provider must notify DHS, in a manner consistent with any Guidelines, of any change in the circumstances of a Participant within five Business Days of becoming aware of the change in circumstances.circumstances.‌ 18.7 The Provider must respond within five Business Days to any requests for information by DHS or the Department about any change in circumstances referred to in clause 18.6.

Liaison and compliance. 18.1 The Provider must: liaise with and provide information to the Department, or any other person nominated by the Department, as reasonably requested by the Department; immediately comply with all of the Department’s reasonable requests; and immediately Notify the Department of any matter or incident that could be damaging to the reputation of the Provider or the Department, or how the Services are perceived publicly, should it become publicly known. 18.2 The Department and the Provider may respectively nominate, from time to time, a Relationship an Account Manager and a Contact Person. 18.3 The day to day management of, and communication under, this Agreement: is to be handled by the Relationship Account Manager and the Contact Person or their delegates; and may be undertaken by the Relationship Account Manager and the Contact Person or their delegates by means of electronic mail. 18.4 The Provider must ensure that it has a valid electronic mail address for the Contact Person, and any other relevant Personnel, so as to facilitate the day to day management of the Services and communication between it and the Department. 18.5 The Provider must provide all reasonable assistance to the Commonwealth in relation to the Social Security Appeals Process including ensuring the availability of its Personnel, agents and Subcontractors to appear at hearings (including appeals to any court) and to provide witness or other statements as required by the Department. 18.6 The Provider must notify DHS, in a manner consistent with any Guidelines, of any change in the circumstances of a Participant within five Business Days of becoming aware of the change in circumstances. 18.7 The Provider must respond within five Business Days to any requests for information by DHS or the Department about any change in circumstances referred to in clause 18.6.

Liaison and compliance. 18.1 The Provider must: liaise with and provide information to the Department, or any other person nominated by the Department, as reasonably requested by the Department; immediately comply with all of the Department’s reasonable requests; and immediately Notify the Department of any matter or incident that could be damaging to the reputation of the Provider or the Department, or how the Services are perceived publicly, should it become publicly known. 18.2 The Department and the Provider may respectively nominate, from time to time, a Relationship Manager and a Contact Person. 18.3 The day to day management of, and communication under, this Agreement: is to be handled by the Relationship Manager and the Contact Person or their delegates; and may be undertaken by the Relationship Manager and the Contact Person or their delegates by means of electronic mail. 18.4 The Provider must ensure that it has a valid electronic mail address for the Contact Person, and any other relevant Personnel, so as to facilitate the day to day management of the Services and communication between it and the Department. 18.5 The Provider must provide all reasonable assistance to the Commonwealth in relation to the Social Security Appeals Process including ensuring the availability of its Personnel, agents and Subcontractors to appear at hearings (including appeals to any court) and to provide witness or other statements as required by the Department. 18.6 The Provider must notify DHSServices Australia, in a manner consistent with any Guidelines, of any change in the circumstances of a Participant within five Business Days of becoming aware of the change in circumstances. 18.7 The Provider must respond within five Business Days to any requests for information by DHS Services Australia or the Department about any change in circumstances referred to in clause 18.6.