Common use of Load Shedding Clause in Contracts

Load Shedding. (a) If at any time for any reason there is, or ActewAGL reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGL. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGL). (e) ActewAGL may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGL. (g) ActewAGL may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGL. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGL, the User must comply with, and must use best endeavours to ensure that the Customer complies with, any Curtailment Plan provided to ActewAGL. (j) If a Customer fails to comply with any instruction it receives from ActewAGL or User under this clause 23.4 and 23.5(b) ActewAGL may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL the Service Provider reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL the Service Provider is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL the Service Provider will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational ScheduleSchedules. (c) If ActewAGL the Service Provider notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLthe Service Provider. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL the Service Provider will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLthe Service Provider). (e) ActewAGL The Service Provider may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL the Service Provider is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLthe Service Provider. (g) ActewAGL The Service Provider may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL the Service Provider under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLthe Service Provider. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL the Service Provider to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGLthe Service Provider, the User must comply with, and must use best endeavours to ensure that the Customer complies with, any Curtailment Plan provided to ActewAGLthe Service Provider. (j) If a Customer fails to comply with any instruction it receives from ActewAGL the Service Provider or User under this clause 23.4 and 23.5(b) ActewAGL the Service Provider may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL Evoenergy reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL Evoenergy is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL Evoenergy will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL Evoenergy notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by Evoenergy, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLEvoenergy. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL Evoenergy will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLEvoenergy). (e) ActewAGL Evoenergy may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL Evoenergy is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLEvoenergy. (g) ActewAGL Evoenergy may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL Evoenergy under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLEvoenergy. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL Evoenergy to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGLXxxxxxxxx, the User must comply with, and must use best endeavours to ensure that the each of its Customer complies with, any Curtailment Plan provided to ActewAGLEvoenergy. (j) If a Customer fails to comply with any instruction it receives from ActewAGL Evoenergy or User under this clause 23.4 and 23.5(b) ActewAGL Evoenergy may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL JGN reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL JGN is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL JGN will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL JGN notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by JGN, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLJGN. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL JGN will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLJGN). (e) ActewAGL JGN may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL JGN is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLJGN. (g) ActewAGL JGN may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL JGN under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLJGN. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL JGN to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGLJGN, the User must comply with, and must use best endeavours to ensure that the each of its Customer complies with, any Curtailment Plan provided to ActewAGLJGN. (j) If a Customer fails to comply with any instruction it receives from ActewAGL JGN or User under this clause 23.4 and 23.5(b) ActewAGL JGN may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL JGN reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL JGN is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL JGN will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL JGN notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by JGN, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLJGN. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL JGN will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLJGN). (e) ActewAGL JGN may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL JGN is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLJGN. (g) ActewAGL JGN may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL JGN under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLJGN. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL JGN to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGLJGN, the User must comply with, and must use best endeavours to ensure that the theeach of its Customer complies with, any Curtailment Plan provided to ActewAGLJGN. (j) If a Customer fails to comply with any instruction it receives from ActewAGL JGN or User under this clause 23.4 and 23.5(b) ActewAGL JGN may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL Evoenergy reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL Evoenergy is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL Evoenergy will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL Evoenergy notifies (including, for the purposes of this clause 23.421.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by Evoenergy, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLEvoenergy. (d) At the same time as or following notification to the User under clause 23.4(c21.4(c), ActewAGL Evoenergy will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLEvoenergy). (e) ActewAGL Evoenergy may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d21.4(d) or 23.4(e21.4(e), ActewAGL Evoenergy is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLEvoenergy. (g) ActewAGL Evoenergy may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL Evoenergy under clause 23.4(d21.4(d) or 23.4(e21.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLEvoenergy. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL Evoenergy to cease or reduce Load under this clause 23.421.4. (i) Unless otherwise directed by ActewAGLXxxxxxxxx, the User must comply with, and must use best endeavours to ensure that the each of its Customer complies with, any Curtailment Plan provided to ActewAGLEvoenergy. (j) If a Customer fails to comply with any instruction it receives from ActewAGL Evoenergy or User under this clause 23.4 21.4 and 23.5(b) ActewAGL 0 Evoenergy may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. ‌ (a) If at any time for any reason there is, or ActewAGL reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that:that:‌ (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGL. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGL).ActewAGL).‌ (e) ActewAGL may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change.change.‌ (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGL. (g) ActewAGL may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGL. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGL, the User must comply with, and must use best endeavours to ensure that the Customer complies with, any Curtailment Plan provided to ActewAGL. (j) If a Customer fails to comply with any instruction it receives from ActewAGL or User under this clause 23.4 and 23.5(b) ActewAGL may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL ActewAGLEvoenergy reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL ActewAGLEvoenergy is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL ActewAGLEvoenergy will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL ActewAGLEvoenergy notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by ActewAGLEvoenergy, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLActewAGLEvoenergy. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL ActewAGLEvoenergy will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLActewAGLEvoenergy). (e) ActewAGL ActewAGLEvoenergy may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL ActewAGLEvoenergy is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLActewAGLEvoenergy. (g) ActewAGL ActewAGLEvoenergy may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL ActewAGLEvoenergy under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLActewAGLEvoenergy. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL ActewAGLEvoenergy to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGLActewAGLEvoenergy, the User must comply with, and must use best endeavours to ensure that the each of its Customer complies with, any Curtailment Plan provided to ActewAGLActewAGLEvoenergy. (j) If a Customer fails to comply with any instruction it receives from ActewAGL ActewAGLEvoenergy or User under this clause 23.4 and 23.5(b) ActewAGL ActewAGLEvoenergy may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. ‌ (a) If at any time for any reason there is, or ActewAGL Evoenergy reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL Evoenergy is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL Evoenergy will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL Evoenergy notifies (including, for the purposes of this clause 23.4, notice given verbally) the User that:that:‌ (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by Evoenergy, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLEvoenergy. (d) At the same time as or following notification to the User under clause 23.4(c), ActewAGL Evoenergy will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGL).Evoenergy).‌ (e) ActewAGL Evoenergy may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change.change.‌ (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d) or 23.4(e), ActewAGL Evoenergy is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLEvoenergy. (g) ActewAGL Evoenergy may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL Evoenergy under clause 23.4(d) or 23.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLEvoenergy. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL Evoenergy to cease or reduce Load under this clause 23.4. (i) Unless otherwise directed by ActewAGLXxxxxxxxx, the User must comply with, and must use best endeavours to ensure that the each of its Customer complies with, any Curtailment Plan provided to ActewAGLEvoenergy. (j) If a Customer fails to comply with any instruction it receives from ActewAGL Evoenergy or User under this clause 23.4 and 23.5(b) ActewAGL Evoenergy may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.

Load Shedding. (a) If at any time for any reason there is, or ActewAGL JGN reasonably believes or anticipates that there may be, a failure of supply or shortfall in supply in or to any part of the Network, ActewAGL JGN is entitled to curtail or interrupt the receipt, transportation or delivery of Gas and is entitled to implement Load Shedding. (b) The User acknowledges that ActewAGL JGN will determine whether to request a reduction or cessation of Load in accordance with the Load Shedding principles set out in the Operational Schedule. (c) If ActewAGL JGN notifies (including, for the purposes of this clause 23.421.4, notice given verbally) the User that: (i) there has been a failure of sufficient supply in or to any part of the Network; or (ii) that it has reasonable grounds to believe or anticipate that there may be a failure of sufficient supply in or to any part of the Network, the User will will, if requested by JGN, use best endeavours to ensure that there is a cessation or reduction of Load at the User’s Delivery Points in the affected Network Section in accordance with the directions of ActewAGLJGN. (d) At the same time as or following notification to the User under clause 23.4(c21.4(c), ActewAGL JGN will determine the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of the Load Shedding Priority and Load Types that must be reduced or cease (at the direction of ActewAGLJGN). (e) ActewAGL JGN may at any time change the Load Shedding Priority up to which Load must be reduced or cease and notify the User as soon as practicable of any such change. (f) The User acknowledges and agrees that immediately after notifying the User of the applicable Load Shedding Priority in accordance with clauses 23.4(d21.4(d) or 23.4(e21.4(e), ActewAGL JGN is entitled to contact the User's Customers at Delivery Points with relevant Load Types and direct those Customers to cease or reduce their consumption of Gas in accordance with the directions of ActewAGLJGN. (g) ActewAGL JGN may instruct those Customers whose ELMS Data shows Load Types at Load Shedding Priorities up to and including the Load Shedding Priority nominated by ActewAGL JGN under clause 23.4(d21.4(d) or 23.4(e21.4(e) to cease withdrawing, taking or using Gas for each of those Load Types or reduce Loads to a lesser Quantity of Gas specified by ActewAGLJGN. (h) The User must use best endeavours to ensure that each of its Customers complies with any direction given to it by the User or ActewAGL JGN to cease or reduce Load under this clause 23.421.4. (i) Unless otherwise directed by ActewAGLJGN, the User must comply with, and must use best endeavours to ensure that the each of its Customer complies with, any Curtailment Plan provided to ActewAGLJGN. (j) If a Customer fails to comply with any instruction it receives from ActewAGL JGN or User under this clause 23.4 21.4 and 23.5(b) ActewAGL 0 JGN may physically curtail, suspend, reduce or interrupt Gas supply to that Customer using whatever means at its disposal.