Logging and Monitoring. Genesys will log security events from the operating perspective for all infrastructure providing the Cloud Services to Customer. Genesys will monitor and investigate events that may indicate a Security Incident or problem. Event records will be retained at least one year. Limited audit data is accessible to customers via the User Interface (UI) and Application Programming Interface (API).
Appears in 5 contracts
Samples: Data Processing Addendum, Data Processing Addendum, Data Processing Addendum
Logging and Monitoring. Genesys will log security events from the operating perspective for all infrastructure servers providing the Genesys PureConnect Cloud Services Service to Customer. Genesys will monitor and investigate events that may indicate a Security Incident security incident or problem. Event records will be retained at least one year. Limited audit data is accessible to customers via the User Interface for ninety (UI90) and Application Programming Interface (API)days.
Appears in 4 contracts
Samples: Data Processing Addendum, Data Processing Addendum, Data Processing Addendum
Logging and Monitoring. Genesys will log security events from the operating perspective for all infrastructure servers providing the Genesys PureConnect Cloud Services Service to Customer. Genesys will monitor and investigate events that may indicate a Security Incident security incident or problem. Event records will be retained at least one year. Limited audit data is accessible to customers via the User Interface for ninety (UI90) and Application Programming Interface (API)days.
3 USER ACCESS CONTROL
Appears in 2 contracts
