Common use of Logging and Monitoring Clause in Contracts

Logging and Monitoring. Genesys will log security events from the operating perspective for all servers providing the Genesys PureConnect Cloud Service to Customer. Genesys will monitor and investigate events that may indicate a security incident or problem. Event records will be retained for ninety (90) days.

Logging and Monitoring. Genesys will log security events from the operating perspective for all servers infrastructure providing the Genesys PureConnect Cloud Service Services to Customer. Genesys will monitor and investigate events that may indicate a security incident Security Incident or problem. Event records will be retained for ninety at least one year. Limited audit data is accessible to customers via the User Interface (90UI) daysand Application Programming Interface (API).