Common use of LOST, STOLEN OR DAMAGED CARDS Clause in Contracts

LOST, STOLEN OR DAMAGED CARDS. If a card is lost or stolen by the customer or a person authorised by the customer, or if it is noticed that it is being used without authorisation, this must be reported immediately. The blocking of the card can be initiated in the online portal. After successful identification of the user or caller, the card will be blocked immediately so that no unauthorized transactions can be carried out at the expense of the customer. If the identification of the customer and the card is successful, a new card will be delivered. Fees may apply.

LOST, STOLEN OR DAMAGED CARDS. If a card is lost or stolen by the customer or a person authorised by the customer, or if it is noticed that it is being used without authorisation, this must be reported immediately. The blocking of the card can be initiated in the online portal. After successful identification identification of the user or caller, the card will be blocked immediately so that no unauthorized transactions can be carried out at the expense of the customer. If the identification identification of the customer and the card is successful, a new card will be delivered. Fees may apply.