Common use of Maintenance of Network Elements Clause in Contracts

Maintenance of Network Elements. If (a) ECI reports to Verizon a Customer trouble, (b) ECI requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI is not available at the appointed time. ECI accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI by Verizon. If as the result of ECI instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI by Verizon. Verizon agrees to respond to ECI trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 2 contracts

Samples: Agreement, Extended and Restated Agreement

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Maintenance of Network Elements. If (a) ECI DSLnet reports to Verizon a Customer trouble, (b) ECI DSLnet requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI DSLnet shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI DSLnet is not available at the appointed time. ECI DSLnet accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI DSLnet instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI DSLnet by Verizon. If as the result of ECI DSLnet instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI DSLnet by Verizon. Verizon agrees to respond to ECI DSLnet trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 2 contracts

Samples: Extended and Restated Agreement, Agreement

Maintenance of Network Elements. If (a) ECI North Atlantic reports to Verizon a Customer trouble, (b) ECI North Atlantic requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI North Atlantic shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI North Atlantic is not available at the appointed time. ECI North Atlantic accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI North Atlantic instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI North Atlantic by Verizon. If as the result of ECI North Atlantic instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI North Atlantic by Verizon. Verizon agrees to respond to ECI North Atlantic trouble reports on a non-non- discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Wide Voice reports to Verizon a Customer trouble, (b) ECI Wide Voice requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Wide Voice shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Wide Voice is not available at the appointed time. ECI Wide Voice accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Wide Voice instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Wide Voice by Verizon. If as the result of ECI Wide Voice instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Wide Voice by Verizon. Verizon agrees to respond to ECI Wide Voice trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Bandwidth reports to Verizon a Customer trouble, (b) ECI Bandwidth requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Bandwidth shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Bandwidth is not available at the appointed time. ECI Bandwidth accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Bandwidth instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Bandwidth by Verizon. If as the result of ECI Bandwidth instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Bandwidth by Verizon. Verizon agrees to respond to ECI Bandwidth trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI dishNet reports to Verizon a Customer trouble, (b) ECI dishNet requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI dishNet shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI dishNet is not available at the appointed time. ECI dishNet accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI dishNet instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI dishNet by Verizon. If as the result of ECI dishNet instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI dishNet by Verizon. Verizon agrees to respond to ECI dishNet trouble reports on a non-discriminatory basis consistent with the manner in which it provides responds to trouble reports in connection with service provided to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI PCS reports to Verizon a Customer trouble, (b) ECI PCS requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI P CS shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI PCS is not available at the appointed time. ECI PCS accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI PCS instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PCS by Verizon. If as the result of ECI PCS instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PCS by Verizon. Verizon agrees to respond to ECI PCS trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI MMG reports to Verizon a Customer trouble, (b) ECI MMG requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI MMG shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI MMG is not available at the appointed time. ECI MMG accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI MMG instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI MMG by Verizon. If as the result of ECI MMG instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI MMG by Verizon. Verizon agrees to respond to ECI MMG trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Nettalk reports to Verizon a Customer trouble, (b) ECI Nettalk requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Nettalk shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Nettalk is not available at the appointed time. ECI Nettalk accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Nettalk instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Nettalk by Verizon. If as the result of ECI Nettalk instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Nettalk by Verizon. Verizon agrees to respond to ECI Nettalk trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Extended and Restated Agreement

Maintenance of Network Elements. If (a) ECI Talk America reports to Verizon a Customer trouble, (b) ECI Talk America requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Talk America shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Talk America is not available at the appointed time. ECI Talk America accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Talk America instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Talk America by Verizon. If as the result of ECI Talk America instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Talk America by Verizon. Verizon agrees to respond to ECI Talk America trouble reports on a non-non- discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI CBB reports to Verizon a Customer trouble, (b) ECI CBB requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI CBB shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI CBB is not available at the appointed time. ECI CBB accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI CBB instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CBB by Verizon. If as the result of ECI CBB instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CBB by Verizon. Verizon agrees to respond to ECI CBB trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Synergem reports to Verizon a Customer trouble, (b) ECI Synergem requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Synergem shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Synergem is not available at the appointed time. ECI Synergem accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Synergem instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Synergem by Verizon. If as the result of ECI Synergem instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Synergem by Verizon. Verizon agrees to respond to ECI Synergem trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Xxxxxx reports to Verizon a Customer trouble, (b) ECI Xxxxxx requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Xxxxxx shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Xxxxxx is not available at the appointed time. ECI Xxxxxx accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Xxxxxx instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Xxxxxx by Verizon. If as the result of ECI Xxxxxx instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Xxxxxx by Verizon. Verizon agrees to respond to ECI Xxxxxx trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI PN reports to Verizon a Customer trouble, (b) ECI PN requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI PN shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI PN is not available at the appointed time. ECI PN accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI PN instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PN by Verizon. If as the result of ECI PN instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PN by Verizon. Verizon agrees to respond to ECI PN trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. 109 If (a) ECI NUI reports to Verizon a Customer trouble, (b) ECI NUI requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI NUI shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI NUI is not available at the appointed time. ECI NUI accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI NUI instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI NUI by Verizon. If as the result of ECI NUI instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI NUI by Verizon. Verizon agrees to respond to ECI NUI trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement (Wave2Wave Communications, Inc.)

Maintenance of Network Elements. If (a) ECI Selectel reports to Verizon a Customer trouble, (b) ECI Selectel requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Selectel shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Selectel is not available at the appointed time. ECI Selectel accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Selectel instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Selectel by Verizon. If as the result of ECI Selectel instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Selectel by Verizon. Verizon agrees to respond to ECI Selectel trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI CTI reports to Verizon a Customer trouble, (b) ECI CTI requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI CTI shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI CTI is not available at the appointed time. ECI CTI accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI CTI instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CTI by Verizon. If as the result of ECI CTI instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CTI by Verizon. Verizon agrees to respond to ECI CTI trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Extended and Restated Agreement

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Maintenance of Network Elements. If (a) ECI PNG reports to Verizon a Customer trouble, (b) ECI PNG requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI PNG shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI PNG is not available at the appointed time. ECI PNG accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI PNG instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PNG by Verizon. If as the result of ECI PNG instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PNG by Verizon. Verizon agrees to respond to ECI PNG trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Extended and Restated Agreement

Maintenance of Network Elements. If (a) ECI Globetel reports to Verizon a Customer trouble, (b) ECI Globetel requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Globetel shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Globetel is not available at the appointed time. ECI Globetel accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Globetel instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Globetel by Verizon. If as the result of ECI Globetel instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Globetel by Verizon. Verizon agrees to respond to ECI Globetel trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Intrado reports to Verizon a Customer trouble, (b) ECI Intrado requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Intrado shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Intrado is not available at the appointed time. ECI Intrado accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Intrado instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Intrado by Verizon. If as the result of ECI Intrado instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Intrado by Verizon. Verizon agrees to respond to ECI Intrado trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Intrado reports to Verizon a Customer trouble, (b) ECI Intrado requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Intrado shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Intrado is not available at the appointed time. ECI Intrado accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Intrado instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Intrado by Verizon. If as the result of ECI Intrado instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Intrado by Verizon. Verizon Xxxxxxx agrees to respond to ECI Intrado trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI WCS reports to Verizon a Customer trouble, (b) ECI WCS requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI WCS shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI WCS is not available at the appointed time. ECI WCS accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI WCS instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI WCS by Verizon. If as the result of ECI WCS instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI WCS by Verizon. Verizon agrees to respond to ECI WCS trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI PN reports to Verizon a Customer trouble, (b) ECI PN requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI PN shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI PN is not available at the appointed time. ECI PN accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI PN instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PN by Verizon. If as the result of ECI PN instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI PN by Verizon. Verizon Xxxxxxx agrees to respond to ECI PN trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI LifeLine reports to Verizon a Customer trouble, (b) ECI LifeLine requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI LifeLine shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI LifeLine is not available at the appointed time. ECI LifeLine accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI LifeLine instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI LifeLine by Verizon. If as the result of ECI LifeLine instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI LifeLine by Verizon. Verizon agrees to respond to ECI LifeLine trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI CSTC reports to Verizon a Customer trouble, (b) ECI CSTC requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI CSTC shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI CSTC is not available at the appointed time. ECI CSTC accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI CSTC instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CSTC by Verizon. If as the result of ECI CSTC instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CSTC by Verizon. Verizon agrees to respond to ECI CSTC trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Citrix reports to Verizon a Customer trouble, (b) ECI Citrix requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Citrix shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Citrix is not available at the appointed time. ECI Citrix accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Citrix instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Citrix by Verizon. If as the result of ECI Citrix instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Citrix by Verizon. Verizon agrees to respond to ECI Citrix trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI Hello Depot reports to Verizon a Customer trouble, (b) ECI Hello Depot requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI Hello Depot shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI Hello Depot is not available at the appointed time. ECI Hello Depot accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI Hello Depot instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Hello Depot by Verizon. If as the result of ECI Hello Depot instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI Hello Depot by Verizon. Verizon agrees to respond to ECI Hello Depot trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

Maintenance of Network Elements. If (a) ECI CBAD reports to Verizon a Customer trouble, (b) ECI CBAD requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then ECI CBAD shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by ECI CBAD is not available at the appointed time. ECI CBAD accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of ECI CBAD instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CBAD by Verizon. If as the result of ECI CBAD instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to ECI CBAD by Verizon. Verizon agrees to respond to ECI CBAD trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Appears in 1 contract

Samples: Agreement

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