Maintenance of Network Elements. If (a) DSLnet reports to Verizon a Customer trouble, (b) DSLnet requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet is not available at the appointed time. DSLnet accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet by Verizon. If as the result of DSLnet instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet by Verizon. Verizon agrees to respond to DSLnet trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
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Maintenance of Network Elements. If (a) DSLnet Xxxxxxx reports to Verizon a Customer trouble, (b) DSLnet Xxxxxxx requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Xxxxxxx shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Xxxxxxx is not available at the appointed time. DSLnet Xxxxxxx accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Xxxxxxx instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Xxxxxxx by Verizon. If as the result of DSLnet Xxxxxxx instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Xxxxxxx by Verizon. Verizon agrees to respond to DSLnet Xxxxxxx trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
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Samples: Telecommunications
Maintenance of Network Elements. If (a) DSLnet dishNet reports to Verizon a Customer trouble, (b) DSLnet dishNet requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet dishNet shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet dishNet is not available at the appointed time. DSLnet dishNet accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet dishNet instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet dishNet by Verizon. If as the result of DSLnet dishNet instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet dishNet by Verizon. Verizon agrees to respond to DSLnet dishNet trouble reports on a non-discriminatory basis consistent with the manner in which it provides responds to trouble reports in connection with service provided to its own retail Customers or to any other similarly situated Telecommunications Carrier.
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Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet Hello Depot reports to Verizon a Customer trouble, (b) DSLnet Hello Depot requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Hello Depot shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Hello Depot is not available at the appointed time. DSLnet Hello Depot accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Hello Depot instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Hello Depot by Verizon. If as the result of DSLnet Hello Depot instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Hello Depot by Verizon. Verizon agrees to respond to DSLnet Hello Depot trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet Synergem reports to Verizon a Customer trouble, (b) DSLnet Synergem requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Synergem shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Synergem is not available at the appointed time. DSLnet Synergem accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Synergem instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Synergem by Verizon. If as the result of DSLnet Synergem instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Synergem by Verizon. Verizon agrees to respond to DSLnet Synergem trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet Mosaic reports to Verizon a Customer trouble, (b) DSLnet Mosaic requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Mosaic shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Mosaic is not available at the appointed time. DSLnet Mosaic accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Mosaic instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Mosaic by Verizon. If as the result of DSLnet Mosaic instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Mosaic by Verizon. Verizon agrees to respond to DSLnet Mosaic trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet MLTC reports to Verizon a Customer trouble, (b) DSLnet MLTC requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet MLTC shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet MLTC is not available at the appointed time. DSLnet MLTC accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet MLTC instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet MLTC by Verizon. If as the result of DSLnet MLTC instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet MLTC by Verizon. Verizon agrees to respond to DSLnet MLTC trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Telecommunications
Maintenance of Network Elements. If (a) DSLnet First Comm reports to Verizon a Customer trouble, (b) DSLnet First Comm requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet First Comm shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet First Comm is not available at the appointed time. DSLnet First Comm accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet First Comm instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet First Comm by Verizon. If as the result of DSLnet First Comm instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet First Comm by Verizon. Verizon agrees to respond to DSLnet First Comm trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.consistent
Appears in 1 contract
Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet Hypercube reports to Verizon a Customer trouble, (b) DSLnet Hypercube requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Hypercube shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Hypercube is not available at the appointed time. DSLnet Hypercube accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Hypercube instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Hypercube by Verizon. If as the result of DSLnet Hypercube instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Hypercube by Verizon. Verizon agrees to respond to DSLnet Hypercube trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Telecommunications
Maintenance of Network Elements. If (a) DSLnet Cinergy reports to Verizon a Customer trouble, (b) DSLnet Cinergy requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Cinergy shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Cinergy is not available at the appointed time. DSLnet Cinergy accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Cinergy instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“"dispatch in”"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Cinergy by Verizon. If as the result of DSLnet Cinergy instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Cinergy by Verizon. Verizon agrees to respond to DSLnet Cinergy trouble reports on a non-non- discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet Intrado reports to Verizon a Customer trouble, (b) DSLnet Intrado requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet Intrado shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet Intrado is not available at the appointed time. DSLnet Intrado accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet Intrado instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Intrado by Verizon. If as the result of DSLnet Intrado instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet Intrado by Verizon. Verizon agrees to respond to DSLnet Intrado trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Service Agreement
Maintenance of Network Elements. If (a) DSLnet PN reports to Verizon a Customer trouble, (b) DSLnet PN requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then DSLnet PN shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by DSLnet PN is not available at the appointed time. DSLnet PN accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of DSLnet PN instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet PN by Verizon. If as the result of DSLnet PN instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to DSLnet PN by Verizon. Verizon agrees to respond to DSLnet PN trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.
Appears in 1 contract
Samples: Service Agreement