Common use of Maintenance of Network Elements Clause in Contracts

Maintenance of Network Elements. If (a) Excel reports to Verizon a Customer trouble, (b) Excel requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then Excel shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by Excel is not available at the appointed time. Excel accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of Excel instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel by Verizon. If as the result of Excel instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel by Verizon. Verizon agrees to respond to Excel trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) Excel XXX reports to Verizon a Customer trouble, (b) Excel XXX requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then Excel XXX shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by Excel XXX is not available at the appointed time. Excel XXX accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of Excel XXX instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel XXX by Verizon. If as the result of Excel XXX instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel XXX by Verizon. Verizon agrees to respond to Excel XXX trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) Excel XXX reports to Verizon a Customer trouble, (b) Excel XXX requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then Excel XXX shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by Excel XXX is not available at the appointed time. Excel XXX accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of Excel XXX instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel XXX by Verizon. If as the result of Excel XXX instructions, Verizon Xxxxxxx is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel XXX by Verizon. Verizon Xxxxxxx agrees to respond to Excel XXX trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) Excel reports to Verizon a Customer trouble, (b) Excel requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then Excel shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by Excel is not available at the appointed time. Excel accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of Excel instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel by Verizon. If as the result of Excel instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("“dispatch out"”), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel by Verizon. Verizon agrees to respond to Excel trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) Excel 365 reports to Verizon a Customer trouble, (b) Excel 365 requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then Excel 365 shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by Excel 365 is not available at the appointed time. Excel 365 accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of Excel 365 instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel 365 by Verizon. If as the result of Excel 365 instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to Excel 365 by Verizon. Verizon agrees to respond to Excel 365 trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.