Common use of Maintenance of Network Elements Clause in Contracts

Maintenance of Network Elements. If (a) 365 reports to Verizon a Customer trouble, (b) 365 requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then 365 shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by 365 is not available at the appointed time. 365 accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of 365 instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 by Verizon. If as the result of 365 instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 by Verizon. Verizon agrees to respond to 365 trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) 365 Excel reports to Verizon a Customer trouble, (b) 365 Excel requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then 365 Excel shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by 365 Excel is not available at the appointed time. 365 Excel accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of 365 Excel instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 Excel by Verizon. If as the result of 365 Excel instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 Excel by Verizon. Verizon agrees to respond to 365 Excel trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) 365 XXX reports to Verizon a Customer trouble, (b) 365 XXX requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then 365 XXX shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by 365 XXX is not available at the appointed time. 365 XXX accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of 365 XXX instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 XXX by Verizon. If as the result of 365 XXX instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("dispatch out"), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 XXX by Verizon. Verizon agrees to respond to 365 XXX trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.

Maintenance of Network Elements. If (a) 365 Excel reports to Verizon a Customer trouble, (b) 365 Excel requests a dispatch, (c) Verizon dispatches a technician, and (d) such trouble was not caused by Verizon’s facilities or equipment in whole or in part, then 365 Excel shall pay Verizon a charge set forth in the Pricing Attachment for time associated with said dispatch. In addition, this charge also applies when the Customer contact as designated by 365 Excel is not available at the appointed time. 365 Excel accepts responsibility for initial trouble isolation and providing Verizon with appropriate dispatch information based on its test results. If, as the result of 365 Excel instructions, Verizon is erroneously requested to dispatch to a site on Verizon company premises (“dispatch in”), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 Excel by Verizon. If as the result of 365 Excel instructions, Verizon is erroneously requested to dispatch to a site outside of Verizon company premises ("“dispatch out"”), a charge set forth in the Pricing Attachment will be assessed per occurrence to 365 Excel by Verizon. Verizon agrees to respond to 365 Excel trouble reports on a non-discriminatory basis consistent with the manner in which it provides service to its own retail Customers or to any other similarly situated Telecommunications Carrier.