Maintenance or Support. 7.1 Flexibilis will, for a period of one (1) year following the date of delivery of the Deliverables (“Maintenance Expiration Date”) and for the current product release and one (1) prior release of Flexibilis Product: (a) use commercially reasonable efforts to provide Licensee with fixes to defects in the Flexibilis Product that cause the Flexibilis Product not to conform substantially to the Documentation and that are diagnosed as such and replicated by Flexibilis, including but not limited to fixes related to Licensee’s use of the Flexibilis Product in different Altera Devices or different versions of Altera’s Quartus II software, (b) provide Licensee with fixes and other updates to the Flexibilis Product that Flexibilis, in its sole discretion, chooses to make generally available to its customers without a separate charge; and (c) respond by telephone or email to inquiries from Licensee. In the event that Licensee requires the foregoing support beyond the Maintenance Expiration Date, Licensee shall have an option to pay an annual support fee to Flexibilis.
7.2 Except as set forth in Section 7.1 above, Flexibilis will not have any obligation to provide to Licensee any maintenance, support, or training, or to provide any error corrections, updates, upgrades, new versions, other modifications, or enhancements to the Deliverables or any Licensed Products. Licensee shall, at its own expense, be solely responsible for providing technical support and training to any of its customers and any other end users of the Deliverables, any Deliverable, or any Licensed Products, and Flexibilis will have no obligation to any such parties with respect thereto. Licensee shall be solely responsible for, and Flexibilis shall have no obligation to honor, any warranties that Licensee provides to its customers or to any other end users of any Licensed Products.
Maintenance or Support. Licensee assumes sole responsibility for the installation, use and results obtained from use of the Software. Licensor shall be under no obligation whatsoever to:
(i) provide maintenance or support for Software; or (ii) to notify Licensee of bug fixes, patches, or upgrades to Software (if any).
Maintenance or Support. Any support, maintenance, or training for the SlamData Software, will be pursuant to SlamData’s then-current terms for support, maintenance, or training, as applicable. Any updates, upgrades, new versions, or new releases of or to the SlamData Software provided by SlamData will be treated as part of the “SlamData Software” for purposes of this Agreement.
Maintenance or Support. Maintenance or support services with respect to the Licensed Software under this Agreement shall be as stipulated in Exhibit B.
