Managed Cloud Services for UK Government – Availability - Dev and Test (Alpha\Beta) Virtual Machines Sample Clauses

Managed Cloud Services for UK Government – Availability - Dev and Test (Alpha\Beta) Virtual Machines. 2.1 Agreement. Each Cloud Virtual Machine(s) will be available for Customer use 99.5%. A Virtual Machine(s) is deemed available if it is responsive to 5 minute interval standard ICMP or SNMP requests. Sungard AS shall measure the requests on a monthly basis and calculate the number of failed requests as a percentage of the total number of requests.
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