Common use of Management Information Requirements Clause in Contracts

Management Information Requirements. 4.1 The Contractor shall maintain appropriate management information systems and will prepare and submit monthly reports to the Framework Public Bodies' Contract Manager. Such reports shall be tailored, in agreement with the Framework Public Bodies' Contract Manager, to show only information that is relevant to that particular Framework Public Body. A quarterly report which consolidates information for all Framework Public Bodies shall be submitted to the Authority's Strategic Contract Manager. Reports should be submitted to the Framework Public Bodies' Contract Manager within 14 working days of the end of each month. Such management information shall include, as a minimum, the following details: • Organisation; • Department; • Framework Public Bodies' Contact; • Named Assignment/Role • Framework Public Bodies' Job Grade (if applicable); • Start Date; • End Date; • Time in post; • Hourly or Daily Pay Rate; • Hours Worked; • Cumulative Pay; • Reason for temp/interim worker being used (e.g. maternity leave); • Reason temp/interim worker left assignment • Quantity of management complaints • Reasons for management complaints • Quantity of escalations • Quantity and percentage of posts not filled within agreed Service Level Agreements (SLAs) • Reasons for any failure to meet SLAs • Detailed figures regarding Key Performance Indicators (explained in clause 4.13)

Management Information Requirements. 4.1 The Contractor shall maintain appropriate management information systems and will prepare and submit monthly reports to the Framework Public Bodies' Contract Manager. Such reports shall be tailored, in agreement with the Framework Public Bodies' Contract Manager, to show only information that is relevant to that particular Framework Public Body. A quarterly report which consolidates information for all Framework Public Bodies shall be submitted to the Authority's Strategic Contract Manager. Reports should be submitted to the Framework Public Bodies' Contract Manager within 14 working days of the end of each month. Such management information shall include, as a minimum, the following details: • Organisation; • Department; • Framework Public Bodies' Contact; • Named Assignment/Assignment Role • Framework Public Bodies' Job Grade (if applicable); • Start Date; • End Date; • Time in post; • Hourly or Daily Pay Rate; • Hours Worked; • Cumulative Pay; • Reason for temp/interim worker being used (e.g. maternity leave); • Reason temp/interim worker left assignment • Quantity of management complaints • Reasons for management complaints • Quantity of escalations • Quantity and percentage of posts not filled within agreed Service Level Agreements (SLAs) • Reasons for any failure to meet SLAs • Detailed figures regarding Key Performance Indicators (explained in clause 4.13)