Common use of Managing Instructions and Orders Clause in Contracts

Managing Instructions and Orders. 9.1. We will only accept instructions transmitted through a durable medium approved by us, including Eurotrader Client Portal, the Software, and your registered email address (as indicated in our records). In certain circumstances, provided we are satisfied with your identity and the clarity of the instructions, we may accept instructions via telephone or in person. It's important to note that each Client is responsible for ensuring that any instructions provided are fully understood by the operator. Orders placed via telephone will only be accepted when communicated in our official language (see below for further details). Eurotrader reserves the right to reject verbal orders when the operator of the Dealing Department is not satisfied with the Client's identity or the clarity of the orders. We may request additional information, verify such orders through any means, or take any other action deemed necessary by Eurotrader in the given circumstances. Contact details can be found on our Website. Please note that during periods of high transaction volumes, there may be delays in reaching an operator via telephone, especially when important market announcements are made. 9.2. During business hours, you may choose to communicate with us for support and any instructions, except for orders, in any of the languages available on our Website. Communication outside of business hours that requires immediate action on our part will only be accepted in our official language. 9.3. If information has not been transmitted to us through approved means or if you have misunderstood any instruction or information, it is your responsibility to make the necessary corrections, and we will not be held responsible for any losses, whether financial or missed opportunities, associated with such instructions. 9.4. We bear no responsibility for losses resulting from delayed or undelivered communications sent by us to you. 9.5. Given the time-sensitive nature of trading Leveraged Products, you are responsible for ensuring that all communications related to your dealings with us are timely. 9.6. We will execute instructions received from you without further inquiry. However, you acknowledge that we reserve the right to accept, partially or in full, or reject any instructions from you. We may also contact you if we intend to execute transactions or future transactions differently based on patterns in your trading activity. For example, if your account balance frequently results in negative equity, we may propose that you continue trading with a higher margin requirement, irrespective of the trading conditions applicable to other clients. 9.7. At our discretion, we may confirm instructions received from you via a durable medium or telephone. However, you understand that you should not communicate with any of our employees, contractors, or others through means or equipment that do not belong to us. For example, you should not communicate with any of our employees using their personal mobile phones or personal accounts. 9.8. If you have appointed an Authorized Representative to act on your behalf and wish to cancel their appointment, you must notify us in writing immediately. Until we process the notice, any instructions we receive from the Authorized Representative will be deemed valid and will fully bind you. 9.9. Crucial information regarding the execution of orders, among other details, can be accessed through the Software, trading platforms, and/or Eurotrader Client Portal from where you can download reports documenting information, in a durable medium, such as the execution and status of your orders, as well as review the current and historical state of your trades and accounts. You understand and agree that these reports are considered reports provided by us to you in a durable medium. We may not provide statements of account related to financial instruments traded through your accounts or the availability of your Client Money or other details in any form other than what is specified above. 9.10. With the exception of cases where the Software allows, all orders for trading financial instruments offered by us are final and cannot be cancelled or deleted unless we explicitly agree to such cancellation or deletion or unless provided otherwise in our legal documentation. 10.

Managing Instructions and Orders. 9.1. We will only accept instructions transmitted transmited through a durable medium approved by us, including Eurotrader Client Portal, the Software, and your registered email address (as indicated in our records). In certain circumstances, provided we are satisfied with your identity and the clarity of the instructions, we may accept instructions via telephone or in person. It's important to note that each Client is responsible for ensuring that any instructions provided are fully understood by the operator. Orders placed via telephone will only be accepted when communicated in our official language (see below for further details). Eurotrader reserves the right to reject verbal orders when the operator of the Dealing Department is not satisfied with the Client's identity or the clarity of the orders. We may request additional information, verify such orders through any means, or take any other action deemed necessary by Eurotrader in the given circumstances. Contact details can be found on our Website. Please note that during periods of high transaction volumes, there may be delays in reaching an operator via telephone, especially when important market announcements are made. 9.2. During business hours, you may choose to communicate with us for support and any instructions, except for orders, in any of the languages available on our Website. Communication outside of business hours that requires immediate action on our part will only be accepted in our official language. 9.3. If information has not been transmitted transmited to us through approved means or if you have misunderstood any instruction or information, it is your responsibility to make the necessary corrections, and we will not be held responsible for any losses, whether financial or missed opportunities, associated with such instructions. 9.4. We bear no responsibility for losses resulting from delayed or undelivered communications sent by us to you. 9.5. Given the time-sensitive nature of trading Leveraged Products, you are responsible for ensuring that all communications related to your dealings with us are timely. 9.6. We will execute instructions received from you without further inquiry. However, you acknowledge that we reserve the right to accept, partially or in full, or reject any instructions from you. We may also contact you if we intend to execute transactions or future transactions differently based on patterns paterns in your trading activity. For example, if your account balance frequently results in negative equity, we may propose that you continue trading with a higher margin requirement, irrespective of the trading conditions applicable to other clients. 9.7. At our discretion, we may confirm instructions received from you via a durable medium or telephone. However, you understand that you should not communicate with any of our employees, contractors, or others through means or equipment that do not belong to us. For example, you should not communicate with any of our employees using their personal mobile phones or personal accounts. 9.8. If you have appointed an Authorized Representative to act on your behalf and wish to cancel their appointment, you must notify us in writing immediately. Until we process the notice, any instructions we receive from the Authorized Representative will be deemed valid and will fully bind you. 9.9. Crucial information regarding the execution of orders, among other details, can be accessed through the Software, trading platforms, and/or Eurotrader Client Portal from where you can download reports documenting information, in a durable medium, such as the execution and status of your orders, as well as review the current and historical state of your trades and accounts. You understand and agree that these reports are considered reports provided by us to you in a durable medium. We may not provide statements of account related to financial instruments traded through your accounts or the availability of your Client Money or other details in any form other than what is specified above. 9.10. With the exception of cases where the Software allows, all orders for trading financial instruments offered by us are final and cannot be cancelled or deleted unless we explicitly agree to such cancellation or deletion or unless provided otherwise in our legal documentation. 10.