Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.
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Samples: TCP Service Level Agreement, Service Level Agreement Addendum, Plus Ondemand License Agreement
Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.not
Appears in 1 contract
Samples: Service Level Agreement
Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, Problem unless the Service Credit is due in Client’s final f inal month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.
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Samples: Aladtec Scheduling License Agreement
Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final f inal month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.
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Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Perfo rmance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final f inal month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.
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