Common use of Maximum Service Credit Clause in Contracts

Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.

Appears in 9 contracts

Samples: Service Level Agreement (Sla), License Agreement, Service Level Agreement

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Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final f inal month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.

Appears in 1 contract

Samples: Scheduling License Agreement

Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Perfo rmance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final f inal month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.

Appears in 1 contract

Samples: Scheduling License Agreement

Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Client’s final month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.not

Appears in 1 contract

Samples: Service Level Agreement

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Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by TCP to Client for any and all Downtime and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. Any Service Credits owed shall be issued in the TCP invoice in the month following the Downtime or Performance Problem, Problem unless the Service Credit is due in Client’s final f inal month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Client.

Appears in 1 contract

Samples: Scheduling License Agreement

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