Measuring method. Host Europe GmbH measures the availability and latency of the network with measuring stations set up for that purpose within the core network. The availability of the core network relates to the connection between the network handover point of the service booked by the customer and the core handover point of Host Europe GmbH. The core network is deemed available as long as at least 75% of the data centre measuring nodes can reach at least one core measuring point. Measurement of the latency is basically based on the RTT (Round Trip Time). Latency of the core network relates to the stretch between a data centre measuring node and the nearest (best latency) core measuring node in each case.
Appears in 8 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Measuring method. Host Europe GmbH measures the availability and latency of the network with measuring stations set up for that purpose within the its own core network. The availability of the core network relates to the connection between the network handover point of the service booked by the customer and the core handover point of Host Europe GmbH. The core network is deemed available as long as at least 75% of the data centre measuring nodes can reach at least one core measuring point. Measurement of the latency is basically based on the RTT (Round Trip Time). Latency of the core network relates to the stretch between a data centre measuring node and the nearest (best latency) core measuring node in each case.
Appears in 1 contract
Samples: Service Level Agreement