Member Information. The MCO must comply with applicable federal and state laws regarding persons with limited English proficiency (LEP) and persons with disabilities, including Title VI of the Civil Rights Act of 1964, Titles II and III of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and section 1557 of the Patient Protection and Affordable Care Act. The MCO must develop and implement a written plan or policy governing accessibility and accommodations for persons with LEP and persons with disabilities. The plan shall require training of pertinent staff on the process. The plan must be made available for review by ODM at ODM’s request. The MCO must provide written notice of nondiscrimination (i.e., that the MCO may not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, military status, ancestry, genetic information, health status, or need for health services in the receipt of health services) to members. The MCO must provide written information to members describing how to request language or disability accommodations and how to file a grievance with both the MCO and the HHS Office of Civil Rights. The MCO must comply with the following information requirements for eligible individuals and members, in accordance with applicable federal and state law, including 42 CFR §438.10 and OAC rules 5160-26-03.1, 5160-26-05, and 5160-26-05.1:
Appears in 5 contracts
Samples: Baseline Provider Agreement, Baseline Provider Agreement, Baseline Provider Agreement
Member Information. The MCO must comply with applicable federal and state laws regarding persons with limited English proficiency (LEP) and persons with disabilities, including Title VI of the Civil Rights Act of 1964, Titles II and III of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and section 1557 of the Patient Protection and Affordable Care Act. The MCO must develop and implement a written plan or policy governing accessibility and accommodations for persons with LEP and persons with disabilities. The plan shall require training of pertinent staff on the process. The plan must be made available for review by ODM at ODM’s request. The MCO must provide written notice of nondiscrimination (i.e., that the MCO may not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, military status, ancestry, genetic information, health status, or need for health services in the receipt of health services) to members. The MCO must provide written information to members describing how to request language or disability accommodations and how to file a grievance with both the MCO and the HHS Office of Civil Rights. The MCO must comply with the following information requirements for eligible individuals and members, in accordance with applicable federal and state law, including 42 CFR §438.10 and OAC rules 5160-26-03.1, 5160-26-05, and 5160-26-05.1:26-
Appears in 1 contract
Samples: Baseline Provider Agreement
