Common use of Member Relationship Management System Clause in Contracts

Member Relationship Management System. Contractor shall have a system dedicated to the management of information about Enrollees, specifically designed to collect Enrollee- related data and processing workflow needs in health care administration. The system shall have, at a minimum, three (3) core integrated components: 5.18.7.2.1 Member demographics tracking and information; 5.18.7.2.2 Means to automate, manage, track and report on Contractor’s workflows for outbound and outreach Enrollee campaigns as well as targeted outbound interventions (such as engaging high- risk Enrollees in care or disease management programs); and, 5.18.7.2.3 Technology for use for inbound Enrollee contact and query management.

Member Relationship Management System. The Contractor shall have a system dedicated to the management of information about Enrollees, specifically designed to collect Enrollee- related data and processing workflow needs in health care administration. The system shall have, at a minimum, three (3) core integrated components: 5.18.7.2.1 2.10.5.1 Member demographics tracking and information; 5.18.7.2.2 2.10.5.2 Means to automate, manage, track and report on the Contractor’s workflows for outbound and outreach Enrollee campaigns as well as targeted outbound interventions (such as engaging high- high-risk Enrollees in in-care or disease management programsDisease Management Programs); and, 5.18.7.2.3 2.10.5.3 Technology for use for inbound Enrollee contact and query management.

Member Relationship Management System. The Contractor shall have a system dedicated to the management of information about Enrollees, specifically designed to collect Enrollee- Enrollee-related data and processing workflow needs in health care administration. The system shall have, at a minimum, three (3) core integrated components: 5.18.7.2.1 2.10.5.1 Member demographics tracking and information; 5.18.7.2.2 2.10.5.2 Means to automate, manage, track and report on the Contractor’s workflows for outbound and outreach Enrollee campaigns as well as targeted outbound interventions (such as engaging high- high-risk Enrollees in in- care or disease management programsDisease Management Programs); and, 5.18.7.2.3 2.10.5.3 Technology for use for inbound Enrollee contact and query management.