Member Relationship Management System. Contractor shall have a system dedicated to the management of information about Enrollees, specifically designed to collect Enrollee‐related data and to process workflow needs in healthcare administration. The system shall have, at a minimum, three (3) core integrated components: 5.21.7.1.1 Enrollee demographics tracking and information; 5.21.7.1.2 means to automate, manage, track, and report on Contractor’s workflows for outbound and outreach Enrollee campaigns as well as targeted outbound interventions (such as engaging high‐risk Enrollees in care or Disease Management Programs); and
Appears in 2 contracts
Samples: State of Illinois Contract, State of Illinois Contract
Member Relationship Management System. Contractor shall have a system dedicated to the management of information about Enrollees, specifically designed to collect Enrollee‐related Enrollee-related data and to process workflow needs in healthcare administration. The system shall have, at a minimum, three (3) core integrated components:
5.21.7.1.1 Enrollee demographics tracking and information;
5.21.7.1.2 means to automate, manage, track, and report on Contractor’s workflows for outbound and outreach Enrollee campaigns as well as targeted outbound interventions (such as engaging high‐risk high-risk Enrollees in care or Disease Management Programs); and
Appears in 1 contract
Samples: Contract for Furnishing Health Services by a Managed Care Organization
Member Relationship Management System. Contractor shall have a system dedicated to the management of information about Enrollees, specifically designed to collect Enrollee‐related Enrollee-related data and to process workflow needs in healthcare administration. The system shall have, at a minimum, three (3) core integrated components:
5.21.7.1.1 Enrollee demographics tracking and information;
5.21.7.1.2 means to automate, manage, track, and report on Contractor’s workflows for outbound and outreach Enrollee campaigns as well as targeted outbound interventions (such as engaging high‐risk high-risk Enrollees in care or Disease Management Programs); andand
Appears in 1 contract
Samples: State of Illinois Contract