Member Services Call Center. The Contractor must maintain and staff a toll-free dedicated Member services call center to respond to Members’ inquiries, issues, or referrals. Members will be provided with one (1) toll free number, and the Contractor’s automated system and call center staff will route calls as required to meet Members’ needs.
Appears in 13 contracts
Samples: Contract, Contract, medicaid.ms.gov
Member Services Call Center. The Contractor must maintain and staff a toll-free dedicated Member services call center to respond to Members’ inquiries, issues, or referrals. Members will be provided with one (1) toll free number, and the Contractor’s automated system and call center staff will route calls as required to meet Members’ needs.
Appears in 5 contracts
Samples: Contract, Contract, medicaid.ms.gov
Member Services Call Center. The Contractor must maintain and staff a toll-free dedicated Member services call center to respond to Members’ inquiries, issues, or referrals. Members will be provided with one (1) toll free number, and the Contractor’s automated system and call center staff will route calls as required to meet Members’ needs.one
Appears in 2 contracts
Samples: www.medicaid.ms.gov, www.medicaid.ms.gov
