Common use of Monitoring and Notification Services Clause in Contracts

Monitoring and Notification Services. We will provide monitoring service to you throughout the Initial Term and Renewal Term, commencing when the System is installed and operational and when the necessary communications connection is completed. If we receive an alarm from your premises at our monitoring station, we will notify the applicable emergency responder(s), as determined in our discretion and subject to any requirements or limitations imposed by local laws, bylaws and regulations. We will also notify any emergency contacts that you have designated in writing. You may designate one or more emergency contacts, up to a maximum number determined from time to time by us. We recommend that you designate at least two emergency contacts to increase the chance that at least one of your contacts will be available to respond to an emergency notification. You are responsible for ensuring that the contact information you provide to us for you and your emergency contacts is correct and kept up to date. You hereby authorize any of your emergency contacts to act and give us instructions on your behalf. We may rely on those instructions, which may include instructions to cancel alarms or to refrain from notifying emergency responders. You acknowledge that we may be subject to applicable laws and industry standards designed to reduce false alarms or other verification procedures in response to monitored alarms and that these may result in practices and procedures that delay us in notifying emergency responders. We may, in our sole discretion, attempt to contact you to verify that a signal is not a false alarm. We may also, in our sole discretion, elect to notify emergency responders before notifying your emergency contacts. If we have reason to believe, in our sole discretion, that no emergency condition exists, we may elect not to notify emergency responders. In no event will we be liable to you if we cannot reach you or any emergency contact designated by you in response to an alarm signal. We do not guarantee that we will be able to communicate with you during an emergency. Please see Schedule “A” for more information about the monitoring and notification services.